test page prints fine when I send a page color to print any color comes out and the black looks like

I have a gateway GX 7022E Prod. D945GBI CPU Intel pent D 32-bit PRINTER HP photosmart 7960 OS Windows XP 32 bit

No error message last week that I could not print in color my documents or on the Web or my camera... If I hit a test in my printer the roadmap page came out perfect with dark black text and 3 color bars, which were veiny any deep color. To the printer directly, it seems to work... From my computer to the printer it does not print in color but is printed in black & white... I spent hours with all the tools of diagnosis HP WITHOUT HELP I downloaded the new drivers, NO HELP

Anyone can come up with a fix for me. ;. I forgot to mention that I'm a fool

Thank you very much

Gary

Gary Braverman

First thing you should check is the print settings in the driver.  You must ensure that the driver know that you want to print in color and black and white only.

To check/change the settings of your printer driver:

  1. From the desktop, click the Start button.
  2. Click on Control Panel.
  3. Find printers and fax machines.
  4. Once your in the folder printers and faxes, find your printer.
  5. Right click on your printer.
  6. Click on Preferences.

Now you should be in the area to check the layout and paper/quality settings.  Make sure it is set to print in color.  Don't forget to look through the advanced options.  Make sure that it is located and let me know what happens.

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