Text your ceased to work on the iPhone 6.

I have a tone custom for text messages I've had for several years. It suddenly stopped working and I cannot understand why. The strange thing is that it works normally in iTunes on my computer and it is synced on my phone. In fact, other custom text tones are still working as usual. It's just what I've always used. Can anyone work why this might happen?

When I go into the settings in the tones, I can type others and they play but the one I've always used is silent when I press on it. I fist he discovered when I found text messages in waiting for me but never heard of the alert. When I go to that tone in iTunes on my computer, it plays as usual. He made me very puzzled. It's a great tone and I don't want to lose him.

Hello marc-leon.

Thank you for using communities Support from Apple. I know have a problem with a tone alert on your iPhone, it's not what you expect. If I understand correctly, you may not use or play a ringtone on your iPhone that worked in the past, and the same file in iTunes still works. Good news is that you should be able to use iTunes to fix this.

First, connect your iPhone to iTunes on your computer. Then use the synchronization options to remove this alert sounds on your iPhone by unchecking the box next to it. Click on the button apply, then confirm that the tone is deleted from your iPhone once the synchronization is complete. Once the tone is removed then it re - sync from iTunes on your iPhone and try it again on your iPhone.

Sync your iPhone, iPad or iPod touch with iTunes on your computer through a USB port

See you soon!

Tags: iPhone

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