Texts and iMessages will not proceed with the phone turned OFF.

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  Hello all-

  We have a 5508 controller that manages the HA to about 20 branches - each branch has its own subnet. We have a single branch (subnet) with new 2602 AP who will not register with the controller. All communications to that subnet appear normal and there is no ACL in place between the AP and the controller. The AP is able to resolve the IP address of the controller via DNS and start the registration process, but then timeout. We have installed 2602 AP successfully to other areas of the branch and they fit without any problems - it is a problem only in one branch. I have attached a few debug messages below for a single point of access (it's a production environment, so I analyzed useless info) and also included messages from the console to a different access point (the console AP messages are the same). There are currently 9 AP here and none of them will record this. Any ideas?

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  * spamApTask0: 11 Dec 14:39:32.904: 44:2 b: 03:9 has: Discovery d1:10 request 10.29.9.190:44306

  * spamApTask0: 11 Dec 14:39:32.904: 44:2 b: 03:9 has: d1:10 join priority Processing status = 0, priority 1 of incoming Ap, MaxLrads = 300, joined Aps = 272

  * spamApTask0: 11 Dec 14:39:32.904: 44:2 b: 03:9's: Discovery d1:10 response to 10.29.9.190:44306

  * spamApTask0: 11 Dec 14:39:32.904: 44:2 b: 03:9's: Discovery d1:10 response to 10.29.9.190:44306

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  * spamApTask0: 14:39:32.992 Dec 11: Discovery 44:2 b request: 03:9 has: d1:10 elements in LWAPP of AP supporting CAPWAP

  * spamApTask0: 14:39:42.903 Dec 11: connection of DTLS 44:2 b: 03:9 has: d1:10 not found, creating new connection for 10:29:9:190 (44306) 10:5:13:4 (5246)

  * spamApTask0: 14:57:52.301 Dec 11: DTLS closed connection events receivedserver e8:ba:70:dc:d1:c0 (10:5:13:4 / 5246) client (10:29:9:190 / 44306)

  * spamApTask0: 11 Dec 14:57:52.301: e8:ba:70:dc:d1:c0 no entry there for AP (10:29:9:190 / 44306)

  * spamApTask0: 11 Dec 14:57:52.301: e8:ba:70:dc:d1:c0 entry no. AP exist in the temporary database for 10.29.9.190:44306

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  * spamApTask0: 11 Dec 14:57:53.828: 44:2 b: 03:9's: Discovery d1:10 response to 10.29.9.190:44306

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  * spamApTask0: 14:57:53.916 Dec 11: Discovery 44:2 b request: 03:9 has: d1:10 elements in LWAPP of AP supporting CAPWAP

  * spamApTask0: 14:58:03.824 Dec 11: connection of DTLS 44:2 b: 03:9 has: d1:10 not found, creating new connection for 10:29:9:190 (44306) 10:5:13:4 (5246)

  Debug Capwap errors:

  * spamApTask0: 11 Dec 15:17:33.715: e8:ba:70:dc:d1:c0 abolition PT 10.29.9.190 which has not been surveyed

  * spamApTask0: 11 Dec 15:17:33.716: e8:ba:70:dc:d1:c0 DTLS connection has been closed

  Debug Capwap Details:

  * spamApTask0: 11 Dec 15:24:29.419: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

  * spamApTask0: 11 Dec 15:24:35.542: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

  * spamApTask0: 11 Dec 15:24:41.555: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

  * spamApTask0: 11 Dec 15:24:49.555: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

  * spamApTask0: 11 Dec 15:25:29.420: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

  * spamApTask0: 15:25:29.420 Dec 11: connection of DTLS 44:2 b: 03:9's: d1:10 0x1a1703c8 closed by controller

  * spamApTask0: 15:25:29.421 Dec 11: msg closed connection CAPWAP DTLS

  Journal of the Console from the AP:

  Translate "CISCO-CAPWAP - CONTROLLER.ad.pps.k12.va.us"... the domain server (10.29.8.3)

  * 00:00:57.511 Mar 1: % 3-CAPWAP-ERRORLOG: did not get the server DHCP server log settings. [OK]

  * 00:01:10.511 Mar 1: % 3-CAPWAP-ERRORLOG: go join a capwap controller

  * 16:05:56.000 11 dec: % CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.5.13.4 peer_port: 5246

  * 16:06:17.495 11 dec: % CDP_PD-2-POWER_LOW: all disabled radios - NEGOTIATED WS-C3560E-24PD (68bc.0c03.8015)

  * 11 Dec 16:06:28.231: DTLS_CLIENT_ERROR:... /CAPWAP/base_capwap/DTLS/base_capwap_dtls_connection_db.c:2051 retransmission count Max reached!

  Kern of logging mechanism

  ^

  Invalid entry % detected at ' ^' marker.

  emergency logging trap

  ^

  Invalid entry % detected at ' ^' marker.

  Kern of logging mechanism

  ^

  Invalid entry % detected at ' ^' marker.

  emergency logging trap

  ^

  Invalid entry % detected at ' ^' marker.

  * 16:06:55.999 11 dec: % DTLS-5-SEND_ALERT: send FATAL: close notify alert at 10.5.13.4:5246

  * 16:06:55.999 3 dec: % CLIENTERRORLOG-3-LWAPP: LWAPP LED Init: incorrect led State 255

  * 16:07:06.367 11 dec: % 3-CAPWAP-ERRORLOG: go join a capwap controller

  * 16:07:07.000 11 dec: % CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.5.13.4 peer_port: 5246

  * 11 Dec 16:07:39.151: DTLS_CLIENT_ERROR:... /CAPWAP/base_capwap/DTLS/base_capwap_dtls_connection_db.c:2051 retransmission count Max reached!

  Kern of logging mechanism

  ^

  Invalid entry % detected at ' ^' marker.

  emergency logging trap

  ^

  Invalid entry % detected at ' ^' marker.

  Kern of logging mechanism

  ^

  Invalid entry % detected at ' ^' marker.

  emergency logging trap

  ^

  Invalid entry % detected at ' ^' marker.

  * 16:08:06.999 11 dec: % DTLS-5-SEND_ALERT: send FATAL: close notify alert at 10.5.13.4:5246

  * 16:08:06.999 11 dec: % CLIENTERRORLOG-3-LWAPP: LWAPP LED Init: incorrect led State 255

  * 16:08:17.367 11 dec: % 3-CAPWAP-ERRORLOG: go join a capwap controller

  * 16:08:17.000 11 dec: % CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.5.13.4 peer_port: 5246

  *Dec 17 15:53:47.463: %CAPWAP-3-ERRORLOG: Selected MWAR 'IRC-WLC-5508'(index 0).
  *Dec 17 15:53:47.463: %CAPWAP-3-ERRORLOG: Go join a capwap controller
  *Dec 17 15:53:47.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.5.13.4 peer_port: 5246
  *Dec 17 15:54:23.131: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_connection_db.c:2051 Max retransmission count reached!
  

  Get much better.

  WAP has selected the 5508 with good firmware.  WAP sends a JOIN request to 10.5.13.4 but cannot recover anything.

  Firewall?  Routing loop?

  What so-called "remote site", how is it connected to your office?  Dark fiber?  INTERNET SERVICE PROVIDER?

  You know what?  Can you post the output in the following commands:

  1 WAP: sh of stocks;

  2 WLC: sh sysinfo

  Nuts, I should already posed for these info before.

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