The 1st computer I put FF Sync caught a horrible virus and I have already replaced with my new computer. How to recover my favourites without going to the 1st device?

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• I have bee receives all types of error codes while playing internet backgammon. Who stops the game and I have to restart with a new opponet often. error messages

  My problems are with the error codes that appear in an internet backgammon game.  It's so frustrating especially when you win.  It gives you the possibility of new opponet or quit smoking.  I have received several different error codes, not just one.  What is the problem here.  Desperately love the game not the codes.  I'm a sore loser who sends these codes or what?

  Hello
   
  1. What are the error codes that you get when you play Backgammon Internet?
  
  2. were you able to play the game without errors earlier?
  
  3. what changes have been made to your machine before the problem?
  4. are you referring to the Games Explorer Internet Backgammon ?
   
  Search for related errors in the event viewer .
  Post back with your answers
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer.

  Original title: scams?

  I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer. Normally, I just say that I don't have and hung up. Today, I took a little further and he said that they discovered that I had loads of malware/viruses etc and that they could identify with them. I was obviously very suspicious because he seemed to have my correct Windows ID number and with care on 'Run' he told me to type things like cmd eventviewer and inf where he referred to a file 1394.pnf. I stopped while he asked remotely to access my computer. However, I got a phone number 01916450337 and his P786000 id I noticed that many people are posting on your forum-is this another one of those scams?

  Continue to put the phone down. They are all crooks.

  They get you to open Event Viewer, because there are words such as 'critical' and 'error' along the this.

• I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.

  I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.

  No, it's a scam, ignore the call.

  Just hang up, they are trying to steal your information or to install a virus on your PC.

• If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer?

  Packed HARD drive

  If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer? How the product key is affected? He still believes that I am still on the old HDD?

  If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer? How the product key is affected? He still believes that I am still on the old HDD?

  Yes.

  Not at all.

  N °

  If you have Windows 7 with an OEM license agreement (it came pre-installed on the computer is the most likely scenario for this, but you can buy OEM copies so) or you have a license to retail (upgrade or full version) - the way your question is worded is very specific - you * can * install Windows 7 costs/clean on this same system as much as you wish.  A new hard drive won't stop you activation - well that at some point, you need to activate by phone, as opposed to over the Internet.

  Now - if the motherboard is replaced and it's licensed OEM and replacement was not that of the OEM that probably set up your computer...  Then you have a problem.

  Unless you happen to have a license of Windows 7 retail sales, so it is not related to the computer (motherboard).

• I have downloaded whatsapp in iTunes on my mac laptop but can't open it or use it. I have already on my iPhone 5. How can I use it on the laptop? Thank you

  I have downloaded whatsapp in iTunes on my mac laptop but can't open it or use it. I have already on my iPhone 5. How can I use it on the laptop? Thank you

  You download it from iTunes or the App Store? An iTunes download works with an IOS device, not a computer.

• My husband has a laptop computer with windows 8 and I have a laptop with windows 7, we can share each other files or photos.

  My husband has a laptop computer with windows 8 and I have a laptop with windows 7, we can share each other files or photos. Is there a way to share our files and images? What is the problem is two different windows before carpet?

  Original title: Network Networking file sharing file sharing file sharing file sharing discovery sharing Fileshare share shared

  You should be able to share files between Windows 8 and Windows 7 very well.

  Walk through the following article to get your network configured properly.

  http://Windows.Microsoft.com/en-us/Windows/sharing-files-printers-help

• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• After you download the security update 2015-008 I lost the function of the function keys and some other functions. Have already played with the keyboard f nothing helps. Are also past system on and outside...

  After you download the security update 2015-008 I lost the function of the function keys and some other functions. Have already played with the keyboard f nothing helps. Are also past system on and outside... need help pls

  PS noticed the update downloaded twice

  disregard my previous question... I found the answer: F1, F2 has been ticked on.

• HP Envy 5530: HP Envy 5530 told to replace the color cartridge, even after replacing with a new one.

  HP Envy 5530 said to replace the color cartridge, even after replacing with a new one.  Printer is 1 year old and I replaced the cartridges several times over the past year.  I am enrolled in the program of HP ink.  I can run the printer mode single cartridge using a black ink only and it works with my pc XP, Ipad, Chrome pc and mobile phone.  My pc win 8.1 will not print anything other than a test page.  Printer on the pc file lists always attention required when you try to print from the pc win 8.1.  I believe that the problem may be related to surface of cartridge for printing inside the HP envy heads 5530.  This part is available for purchase, and if so, where?

  I found a work around.  On the pc win 8.1, it seems that the print request must see a reset of the HP envy 5530 to print mode single cartridge.  I just start the pc and then reset the printer by lifting the hatch for the print heads.  That's all.  Once this is done, the 'attention required' message goes to the loan and it is able to print.  It will open a window, which suggests you add the color cartridge, but it will disappear when printing.  Simply open the door once and you can print until you turn off the pc.

• Hello! I have a 32-bit version of Windows 7 and I subscribed plan creative mgoe (CC 2015 Photoshop and Lightroom). Unfortunately when I try to use photoshop there is a ram (out of memory) error. I have a 8 giga of ram, and I have already raised the ph ran

  Hello! I have a 32-bit version of Windows 7 and I subscribed plan creative mgoe (CC 2015 Photoshop and Lightroom). Unfortunately when I try to use photoshop there is a ram (out of memory) error. I have a 8 giga of ram, and I have already raised the photoshop preference range.

  It seems that the installation of a 32-bit version of Windows is your mistake. This limits each app to not more than 2-3 gigabytes, no matter how much RAM you install.

• Since I load Acrobat Reader DC, when I try to save the document, word to PDF, the pdf file pages are cut on the width. I use Microsoft Office Word 2007 and I have no problem with the previous version of Adobe Reader. Should what settings I adjust?

  Since I load Acrobat Reader DC, when I try to save the document, word to PDF, the pdf file pages are cut on the width. I use Microsoft Office Word 2007 and I have no problem with the previous version of Adobe Reader. Should what settings I adjust?

  Hi judithl34724699,

  If you want to convert Word files to PDF with the Adobe Reader application then it is possible with the service Pack of PDF. Try to use the service on the web: https://cloud.acrobat.com/convertpdf

  Also try to use a different file type.

  Thank you

  Abhishek

• 25/07 last I bought with credit card the Acrobat to word converter. More than 24 hours then passed and I have no communication with you or the service that I bought. Please, I need an answer. Thank you.

  25/07 last I bought with credit card the Acrobat to word converter. More than 24 hours then passed and I have no communication with you or the service that I bought. Please, I need an answer. Thank you.

  Hi ruit78694630,

  Please try to use the service to export it to PDF format in line using your Adobe ID https://cloud.acrobat.com/exportpdf & check if its working or not.

  Otherwise, you can contact our support team here, contact customer service.

  Kind regards

  Nicos

• In 2008, I bought Photoshop CS3 Extended on a PC. I've now replaced with a new PC. How can I get transferred to the new PC Photoshop?

  In 2008, I bought Photoshop CS3 Extended on a PC. I've now replaced with a new PC. How can I get transferred to the new PC Photoshop?

  I have the original invoice if it helps.

  Phillip, please check the system requirements before installing CS 3 on a new machine, here is the link to Download CS3 products.

• Hello I am a student and I have a problem with the tool Selection (V). When I opened the file AI CC with CS6 selection tool doesn't allow me to change the selection. What can I do? (I have reinstall AI CC and the problem persists)

  Hello I am a student and I have a problem with the tool Selection (V). When I opened the file AI CC with CS6 selection tool doesn't allow me to change the selection. What can I do? (I have reinstall AI CC and the problem persists)

  Ivan,

  If it's on the rectangular objects, you may have encountered the bug Rectangle Live which is limited to the MAC versions from 10.7 and 10.8, but not of 10.9 (Mavericks) or 10.10 (Yosemite). If all goes well, the bug will be fixed soon.

  Thus, a switch for the Mavericks or Yosemite with a reinstall might be the way to solve it here and now.

  To get around it, in each case, it is possible to develop direct Rectangles to get the normal old shaped rectangles or Pathfinder > unit, or use the scale tool or the free transform tool.

  A more permanent way round that is to create normal old shaped rectangles, after running the free script created by Pawel, see this thread with download link:

  https://forums.Adobe.com/thread/1587587