the 5s iPhone camera is still stuck in black screen after upgrading to iOS 9.2 still frozen just like with iOS 9.1

I updated my iphone to iOS 9.1 5s, but the camera does not work, most of the time that it was stuck on the black screen. I read in a forum as there are a lot of users affected by the present. "Waited for the iOS 9.2, hoping that it will fix the bug. Finally iOS 9.2 has been launched. Happy to download it thinking that it is the answer to the question of the camera. For a while camera works perfectly, but after 2 days, it was stuck at the black screen forever. It worsen the problem of camera. Hoping someone can help me to fix my phone's camera. Thank you in advance.

Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

Alternatively, you can go to settings - general - reset - Reset all settings

If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo of iTunes on the screen of your device. After that on your computer, you should see the iTunes window saying that your device needs to be restored to factory settings. Click Restore.

More info here:

https://support.Apple.com/en-us/HT201263

If these steps do not work, contact Apple and ask for help.

https://www.Apple.com/support/iPhone/contact/

Tags: iPhone

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