The absolute wierdest thing I've ever seen

I have 3 printers M602. The complaint came in that they have very slow printing. If the network cable is plugged into them, you cannot navigate the menu. If you do not have it plugged into your Tin. If the network cable is plugged in, they take 20 to 25 minutes before printing, or not at all. In order to print a configuration page, you must tell it to print an and after a minute, unplug the network cable and it will print with the IP numbers. I tried without passing by the in the wall cable, directly connect the printer to the switch. No change. Plug it into a different switch on the other end of the building, without change. A network connection that works on another printer and plug it into that one. No change. Plug the power supply in different wall outlets. No change. The only thing I wonder is end of last week, the firm electricity company our power for a contractor to do some work. I wonder if when they reconnect it if she could have doped maps controllers and they messed up.

I'm at my wits end. Anyone has any ideas.

Thank you

OK here is what we have seen this problem.

It seems that when HP sends their printer they have active IPv6. It wasn't a problem until we have updated the firmware to switch J9727a to WB.15.15.0008. Once this has occurred the printer started to be bogged down. When we disable IPv6 they print as they are supposed to. Don't know why, but he didn't, and at my age it's good enough for me.

Thanks again for everyone's help.

Tags: HP Printers

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