The Apple 2 Configurator - iPads reset randomly

Hello, I recently setup one set up 43 Mini 2 iPad using Apple Configurator 2. It is a pain in itself but I have finally all the settings and I work as they wanted.

Since then, a nightmare began to fall apart. Ipads have decided to get back at random, at different times and are on-screen apple 'start '. Thus wiping all my small a pre configured options. The common message I received is that they worked all day, then put on fees / locked screen. They returned to the iPad and it has somehow restarts.

I tried to find out why this happens, but find it very difficult, the possible answers are:

  1. Code entered incorrectly too many times triggering own iPad outside
  2. An update from apple is "accepted" by the user, downloaded in the background then installed when they were not using it. Release of the iPad to wipe himself.
    This could explain reset randomly, the amount of time needed to download the software update can be faster / slower on some devices. There was a report saying the site I pre-installed ran really slow... it could have been because of the download.
  3. Hardware problem

Unfortunately, that's all I can offer, my gut says the update it the cause of this. But an update shouldn't wipe all my preconfigured information if it's in a supervised State. I'm almost 100% sure I ticked the option do not allow updates... maybe I'm wrong.

Just a side note, I downloaded and updated all iPads to the latest iOS, before they were sent out (that was last Friday).

Everyone knows this?

Same problem here with the iPhones.

Started deployment becomes a big batch of iPhones and many have started to return to the start screen.

First of all, I thought it was matter of iPhone 4S. Then did their setup differently, always the same thing.

Watching began in our mdm Airwatch server settings, have not found anything that could have an impact on it.

A common thing - iPhones reset after that pin code has been entered incorrectly. And it began to appear on the new phones too.

Today, I finally asked. Apparently, this is the profile of restrictions that we apply. Jump restrictions blueprint - iPhones work very well.

will dig deeper into this more later this week and see what restrictions cause it...

Tags: iPad

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