The application of music Apple with ios 9.3.5 accidents

I upgraded an iPone 5 to ios 9.3.5 and the music apple application crashes

Hi, jpwill123!

Thank you for using communities Support from Apple! After reading your post, I see that your Apple music app is leaving unexpectedly, which began after you updated your iOS software. I like the Apple's music and listen to it frequently, so I definitely want to make sure that your app works!

I have some troubleshooting by what you can spend. Try the steps in order, stopping once the problem has been resolved.

  1. Exit music. You can find instructions on how to exit an application here: force a nearby application on your iPhone, iPad or iPod touch
  2. Restart the iPhone. Restart instructions can be found here: restart your iPad, iPhone or iPod touch
  3. Reset settings on your iPhone by going to settings > general > reset > reset all settings.  This will not delete your content (such as photos, Notes, calendar of events, reminders, and contacts), but he'll be back customizable settings (background screen and display brightness, sounds of alert and ringtones, settings of Date and time, etc.) to their default values. It will also remove any saved Wi - Fi networks and passwords, as well as any VPN or previously used APN settings.
  4. Back up your iPhone and restore it to factory settings. You can use iCloud or iTunes to create a backup by following the instructions in the article listed here: How to backup your iPhone, iPad and iPod touch

    Once a backup is created, you can use the instructions in the following article to restore the iPhone via iTunes on a computer: use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings

    After restoring, set your iPhone as a new device (i.e. without your backup, at least temporarily). You can register in iCloud, FaceTime iMessage and the iTunes and App Store using your Apple ID.

  5. If everything works while the iPhone is set up as a new device, you can restore your backup by following these instructions: restore your iPhone, iPad or iPod touch from a backup

Have a great day!

Tags: Apple Music

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