The AT200 tablet screen turns off

Help...

I had my AT200 for a little more than 24 hours and the sceen went now empty, but the Tablet is still on, screen is blank, but on and the unit is completely insensitive.

Can not switch it out... don't know what to do now?

Really disappointed :-(

Can someone help, please?

Thank you

Hi Catherine,
This happened to my Tablet too early. But after that in the past few weeks, my Tablet ran completely without this problem occurring again (after installing a few fix, see below). So there is hope.

Certainly your tablet is at a standstill. A software error has occurred which even turned off the power button.
There are also no way for a hard reset on the AT200 (like removing the battery).

You can try in any case to press the longest power button (5-10 seconds) maybe it helps.

My solution is:
Let your only Tablet for a few hours. Important: Do not plug the power supply!

After a few hours (I think that mine took about 12 to 20 h) battery will be (nearly) exhausted, and I hope that the material will turn off the tablet at a standstill to save the battery against damage.

At any time, you can try the power switch. I have the Tablet is at a standstill should not react. If the Tablet is turned off, the power led should continue for a second, then turns off. (Because of the battery it won't turn)

Then you can connect the power supply. The power led should go on now, which indicates that the Tablet battery is charged.

After a few minutes you should be able (I hope) back on the shelf. (Leave the power supply connected)

It worked for me.

Now, of course, an Internet connection is present (active Wifi).
Open the App 'Toshiba Service Station', updates, and then install the hotfix for 3.2.1. (I guess that the Tablet has not already the 4.0? Mine doesn't).

If you get no reaction against the ignition switch after waiting a longer time. Alternatively, you can connect the power supply for a trial. If the power led lights which can be a good indicator that the Tablet is alive again.

Good luck!

Tags: Toshiba

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