the avg software upgrade

I try to update avg software to version 11 and this message:

The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode or if Windows Installer is not installed properly. Contact your support team.

Severity: error

Error code: 0xC0070643

Error message: fatal error during installation.

Additional message: MSI Engine\; Failed to initialize the package.

Context: Initializatioln

I use windows 7

All ideas\.

Microsoft has followed on the problem and here are the results to resolve:

Action             :           Tried to install Microsoft Security Essentials.

 

Result              :           Cannot install and received a "1719" Event Viewer error.

 

Cause              :           Because of windows installer services corrupt.

 

Resolution: Reset the services of installation of Windows registry and installed Microsoft Security Essentials

Tags: Notebooks

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