The backup of the original XP-Professional, I installed __was reported by microsoft. Now I can not understand how to fix my problems or get my stuff back, they took, since I don't have the original CD anymore! Help!

I tried to fix my audio driver on my computer, when he asked me to put the XP CD to repair & I don't have the original CD only the back-up they gave me the original. Then Microsoft Pavilion saying: it wasn't the original & then they took all my windows live, security, Installer, and it has marked for deletion is that he repeats to me! I can't cut & paste either more I still have no sound. I tried everything to try to solve this problem it has been 3 months of frustrating problems & no information on how to solve this problem! My original XP - Pro instillation PAST the requirements of microsoft so I hope that this can be resolved if possible & ASAP! And anyway to solve this problem!  HELP ME PLEASE! Thanks :-)... H.Lu



I would ask you to contact the manufacturer of the computer for the installation of Windows XP CD and run the sfc scan to check if any system files are corrupt and can be replaced.

Method 1.
Let us first start the sfc scan and check if there are any file system corruption.
a. to do this, click Start, click programs, accessories principally made, right click Guest and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
b. type the following command and press ENTER:
The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
More information on SFC scan found in this document:
Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

Method 2.
If the problem persists, then create a new user profile and then copy your current users assigning to this profile. For more information, see:
How to create and configure user accounts in Windows XP

How to copy data from a corrupted to a new profile in Windows XP user profile

How to recover damaged Windows XP user profile

You can also visit the Web site of the computer manufacturers for the sound card drivers and install the app Windows Live see link below.

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

Similar Questions

Maybe you are looking for