the Bank does not recognize your computer

Approximately a week before, when I log into my bank account, the background would be dim and a window shows indicating that (the Bank) does not recognize my computer and to please fill in the following information such as card number, ATM number, etc..  Of course, I didn't fall for it, but the same problem exists for other accounts such as Amazon, my gas utility account, my credit card accounts, etc...  What kind of virus is it called? And how to remove it, isolate it or quarantine it?

Thank you

I95Jim

PML... It's a tactic that I didn't think to try... again.  Just before, I had a discussion with an expert/technician(at www.supportservices.microsoft.com/support/expert/Waldo).. .He took a while, but he eventually removed the spyware that was causing me grief (TDSSKiller, Norton I think) and he did a few other things... then I tested a variety of accounts several times successfully, the virus disappeared.  But, thank you for your suggestion and keep that account as a possible solution for similar incidents in the future.  Yes, there is a FUTURE...!

Thank you

I95Jim

Tags: Windows

Similar Questions

  • Why my Bank does not recognize my computer whenever I connect, and this only happens when I connect with Firefox not other browsers

    I connect to Bank and firefox remembers my account #, but when the next screen appears the Bank does not recognize my computer. Each time to answer the correct security question, I check the box to remember as a personal computer, but he never does. This only happens when I use Firefox, not other browsers. Other browsers don't forget Acct and that it is a personal computer.

    Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
    Note: This will be you temporarily disconnect all sites, you're connected to.
    To clear the cache and cookies to do the following:

    1. Go to Firefox > history > clear recent history or (if no Firefox button is displayed) go to tools > clear recent history.
    2. Under "Time range to clear", select "all".
    3. Now, click the arrow next to details to toggle the active details list.
    4. In the list of details, see the Cache and Cookies and uncheck everything.
    5. Now click the clear now button.

    More information can be found in article to clear your cache, history, and other personal information in Firefox .

    We hope to hear from you soon.

    I wouldn't store any bank information on your computer for various security issues.

  • All-in-one printer, HP Photosmart 7510 does not recognize my computer as part of the network.

    Range of all-in-one printers, HP Photosmart 7510

    The function scan of my 7510 new does not recognize my computer as part of the network. (He said that the scanner can not find the computer)   It prints fine from the computer, however.  HP ran diagnostics and cannot find the problem in their system.  Suggested that I try to find a solution to the millisecond.  I was unable to find a solution yet.  Can anyone help?

    Hello

    I suggest try to connect your printer to the computer and check if the scanner works.
  • I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: results of genius cannot be updated because the iTunes Store does not recognize your iTunes library. "Then said to turn off genius, no not such optio

    I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: "Genius results cannot be updated because the iTunes store does not recognize your iTunes library."  He then ordered me to turn off Genius, and then turn it back on.  There is no option.  Othe impossible of access devices correspond to these songs via itunes.  Any help would be appreciated.

    Hello Subocz E M.

    Thank you for using communities of Apple Support. I see that you had problems adding pieces and turn off Genius. I know how it is important to be able to add music to iTunes. I'm happy to help you.

    Since you are being invited to turn off Genius, you can add music, please use the following information to resolve these two issues:

    Turn on or off the Genius

    If iCloud music library is enabled, you cannot disable Genius.

    Choose file > library > Genius (toggle Genius).

    Turning off the Genius Genius Genius Shuffle shuts and and the Genius Mix.

    12 iTunes for Mac: use Shuffle Genius, Genius or Genius Mix playlists

    Have an amazing day!

  • WinXP Pro 2008 does not recognize my computer drivers & load the standard drivers 2001

    WinXP Pro 2008 does not recognize my computer drivers & load the drivers of standard system of 2001; Impossible to upgrade

    then load systemroot, I don't want systemroot, also charges 3.1 drivers, 95, 98. 2000 & winnt 3, 4, 5 &

    Sometimes it runs under DOS only & sometimes not

    I don't want to network & sharing, because there's someone attached to my system & load malware {pirate just deleted} & takes control so I'm at work & then interupts me online with flash & js causing anomalies onscreen, resumes also connection & homepage.

    Now my Norton is denied access (& other programs) & I can't use it

    Suffered disc & reworked several times, I tried the sharding & partitioning is not on all COMPUTERS

    This pirate has done this for 12 years, 7 computers & 5 operating systems.

    SOMETIMES HE TAKES CONTROL OF MOUSE & KEYBORD. YOU SHOULD SEE MY CDROM CONTROL CD ABNORMALLY.

    This is clearly abuse & I am at my wits end! Help me get rid of this danger, please

    but hidden.
    Try this, go to disk management (Control Panel, administrative tools, computer management).
    They appear here? If so, you may need to reassign a drive letter for them.

    If not, look in Device Manager, they appear in red/yellow or is there any "unknown devices"?

    Windows cannot have the drivers either, so you can download the drivers from the manufacturers Web site.

    1. start the computer.
    2. press F8 repeatedly to display the start menu.
    3. Select safe mode in the start menu.
    4. right - click on "my computer".
    5. Select Properties.
    6 select the Hardware tab.
    7. click on the button "Device Manager."
    8. click on the (+) plus sign next to CD/DVD players.
    9. right click on each component and select uninstall
    10. follow steps 9 to all components under this category.
    11. restart the computer.

    It must reload the drivers for the CD/DVD drive.
    or

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00619385&LC=en&cc=us

    check on this site how to connect dvd cd players

    I tried the following to help resolve the problem:
    1 attached Mouse, provided power but does not recognize the device. Assistant add hardware does not yet come upward.
    2. 3 readers USB flash, in every port and they were not recognized or attached.
    3 uninstall all devices of USB root hub and rebooted. No change.
    4 uninstalled all the USB controllers and restarted. No change.
    5 install a logitech mouse driver that is the same as the mouse installed. The mouse has not always recognized.
    6 re-flashed the BIOS. No change
    7. utility of diagnosis of Dell Ran and no problem found with the controllers or the USB ports
  • I can not burn CD when I try to burn a file to a CD, the system does not recognize that I have a CD in D drive.

    Original title: I can not burn CD

    I can down load soft ware, playing CDs; s & DVD, but when I try to burn a file to a CD, the system does not recognize that I have a CD in D drive. How to fix this?

    Hello

    1. have you tried using different CD and check?
    2. were you able to burn CDs without any problem earlier?
    3. have you made changes on the computer before this problem?

    The hotfix in the following article might help you.
    Your CD or DVD drive cannot read or write media
    http://support.Microsoft.com/mats/cd_dvd_drive_problems/

  • I installed Kaspersky Anti-Virus 2011. But the system does not recognize.

    Kaspersky Anti-Virus 2011, I installed on my vista system and everything was fine, but now all sadden the system does not recognize it. could you please help me with this?

    Hi gigikhanoom,

    1. you receive messages or error codes?

    2. you remember to make changes to the computer before this problem?

    Windows doesn't detect all antivirus programs, and some antivirus programs report their status to Windows.

    If you receive notifications related to security on your virus protection software, but you know that your antivirus software is installed and updated, you can follow the steps below to stop receiving these notifications.

    Note: You should only do this if you are sure you have a complete and up-to-date antivirus program installed on your computer and that real-time scanning, which checks every file before it opened or used, is turned on.

    For more information, consult the following link:

    Use antivirus software that Windows doesn't find

    If you're still having problems, then you can try to uninstall and reinstall Kaspersky and check.

    You can visit the links below to uninstall and reinstall Kaspersky:

    Uninstall or change a program

    Standard installation of Kaspersky Anti-Virus 2011

    Hope this information is useful.

  • My password does not work. "" Contact ID does not recognize your fingerprint ".

    My password does not work. "" Contact ID does not recognize your fingerprint ".

    See 'Get help with Touch ID' here:

    Use the ID Touch on iPhone and iPad - Apple Support

  • After you insert the disc in the drive, the system does not recognize f

    * Original title: Windows Media Player Windows 7 problem

    After having inserted the disc in the drive, the system does not recognize f indicating that a disk has been inserted.  Rattling coming from player. HP Pavilion Notebook g series

    (Moved to music, photos and video)

    Hello

    Welcome to the Microsoft community.

    According to the request, I understand that your system is unable to recognize the F: drive after inserting a disc. I appreciate your efforts to solve this problem.

    The issue could be due to one of the following reasons - the drive might be bad, might have a cable loose or slight corrosion on the contacts (usually for a laptop) and other issues.

    Given the clicking of the drive I suggest you to clean the optics on the drive by wiping with a barely damp q-tip.

    If there is a possibility of cables in bulk. I suggest to remove the power supply, then make sure that the cables at both ends. Remove and replace firmly. For laptops, you can often clean power and contacts data with a pencil eraser.

    1. Open the Control Panel.
    2. Click on Device Manager and select CD/DVD.
    3. Double click on the drivers tab.
    4. Click update drivers and right click on the Uninstalldisk.
    5. Reboot- it will refresh the default driver stack.

    See the following Article in the Microsoft helps solve problems with CD or DVD drives.

    https://support.Microsoft.com/en-us/mats/cd_dvd_drive_problems

    See the Microsoft support Article for CD or DVD drive not recognized by Windows or other programs.

    https://support.Microsoft.com/en-us/KB/314060

    Try these steps and let us know the results for assistance.

    Thank you

  • HI - even if I installed a new cartridge (black), the printer does not recognize it

    Hello - I have an officejet 4500 - G510a, and even if I installed a new cartridge identical to that just missed, the printer does not recognize it and don't use it. I would really appreciate the help on this one. Thank you

    Also please mark it as accepted if Solution my answer has solved the problem.

  • Currently, I have Photoshop CS5 with Adobe Bridge. The upgrade online for Photoshop CS6 includes upgrades to the bridge? I recently bought a camera Nikpn D810. The old version of the bridge does not recognize the D810 Camera Raw format. Thanks for any hel

    Currently, I have Photoshop CS5 with Adobe Bridge. The upgrade online for Photoshop CS6 includes upgrades to the bridge? I recently bought a camera Nikpn D810. The old version of the bridge does not recognize the D810 Camera Raw format. Thanks for any help.

    New digital camera sometimes means an upgrade of the software, as in this case.

    Camera Raw plugin | Supported devices

    Applications of camera Raw compatible Adobe

    First, the D810 is supported in camera Raw which is compatible with the CS6 and later versions 8.6.

    Options:

    1. Pay for upgrade to CS6
    2. Join the cloud to Adobe
    3. Download the free Adobe DNG converter, convert all the D810 Raw files to DNG, and then edit the DNG in CS5 helps Photoshop | Digital Negative (DNG)
  • Apple tv does not recognize my computer

    Hi all

    I have the latest version of the Apple TV software. On my Mac Pro, I run two OS 10.6.8 with iTunes 11.4 or OS 10.10.1 with iTunes 12.0.1. I have home sharing enabled in iTunes on both of these configs. But my computer does not recognize my Apple TV on the local WiFi network that I put in place. When I click on the "Computer" icon in Apple TV, he tells me to 'turn on home sharing. Someone at - it suggestions?

    Thank you.

    Dennis

    The following article can help you.

    Troubleshooting home sharing

    Problems of security software

    Troubleshooting connections and Wi - Fi networks

    Recommended Wi - Fi settings

    WiFi Diagnostic Software (for Mac users)

    You will also find help on this page, where I have collected some of the more unusual solutions for network problems.

    When you make adjustments to your network for better optimization, you can find some of the points mentioned on this page useful.

  • HP support site does not recognize my computer.

    I bought a HP Pavilion model p6347c at Costco which is now out of warranty. I am told that I need to update the chipset drivers, because the computer does not recognize my SD card reader. However, every time I try to access the support site and type in my template information, I get a message that it cannot find any reference to this model.

    My computer is a HP Pavilion model p6347c, Nr AY614AA-ABA. Operating system is Microsoft Windows 7 Premium family. Why HP claims that he knows nothing about the PC?

    Hello:

    Here is the link to the support page and drivers for your PC.

    http://h10025.www1.HP.com/ewfrf/WC/product?product=4120616&CC=US&DLC=en&LC=en&Query=AY614AA&Tool=

    Paul

  • The Explorer does not recognize my DVD drive

    My system suddenly stopped recognizing my DVD drive. Windows Explorer does not recognize. Device Manager says there are and that the driver is up-to-date. I tried to uninstall and reboot, but that did not help. I use Win 7 Home premium, 64-bit with a terabyte HD and 6 GB of RAM. I also tried to go to a previous restoration and cured the problem for a short time. Any ideas?

    Hello

    Since the system restore worked, for a while, it seems that you have a program that can
    is causing the problem. Having too many programs of CDs and DVDs, in particular those who are responsible
    pieces themselves at startup, can cause this problem, that compete for resources. If you
    can use the system to restore the drive working again, or if using other methods
    below, then EXPORT the registry keys, so you can compare and merge those back
    If necessary.

    -------------------------------------------------------------------------------------------------------

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    ==========================================================

    After the foregoing:

    References to Vista also apply to Windows 7.

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The DVD player does not work after installing Windows 7
    http://support.Microsoft.com/kb/975270/

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
    Setup after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
    CD/DVD drive someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays
    all devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Re: DVD recorder has changed and the laptop does not recognize

    I had to change my Toshiba Qosmio F20 portable recorder.
    Now, the computer does not recognize.

    I installed a DVD burner Sony Optiarc AD - 7590 IDE.
    I heard that the problem may be in the BIOS, I have the latest TOSHIBA for this laptop (which is installed V.1.40 2007) and the recorder comes with the manufacturing date of 2009.

    I currently use Windows 7 on this computer.
    Is it only possible for the computer recognizes it, "any driver or driver I install?

    Hello

    Talking about this laptop doesn't recognize, do you mean on the Bios or Device Manager or both?

Maybe you are looking for

  • Satellite Pro L40 - freezing recovery utility

    Hello I'm trying to restore my Satellite pro L40 via the recovery CD. The utility starts and then as soon as I select a language the recovery utility screen freezes with the list of countries endangered and section of flag having a small gray box tha

  • Freeze records on right click.

    I had some freezing issues (for more than one year) folder when I click R and choose 'Delete'... so I stopped to do! Now click r another problem I have is when I chose two images jpg, click r and choose 'print '. Now, the file is frozen for more than

  • Impossible to uninstall Adobe Reader 8.2.6 due to error code 1606. Tried manually but get "Access denied" when you try to delete the dll files. I am the administrator.

    Microsoft Windows [Version 6.0.6002]Copyright (c) 2006 Microsoft Corporation.  All rights reserved. C:\Windows\System32>CD "C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX" C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX > del AcroIEHelpe

  • Redundancy of the TMS with TMSXE

    Hi team, Since there is no redundancy of each device as VCS, MCU. I want to ask about a redundancy of MSDS on a virtual server-based computer. How can we create a redundancy of MSDS on server VM. Currently, my client bought only Cisco's TMS software

  • Damaged license key

    HelloI have changed the AD domain in my company. At the opening of my ebooks, there is a damaged message on the license key, so I can't access the ebooks.I uninstalled and reinstalled ADE but the problem remains. I tried to ban to the computer but th