The blackBerry Smartphones OS update

Similar Questions

• The blackBerry Smartphones OS update has not improved the layout by email

  Hello

  I recently bought a BB 8800 and, as recommended, no OS upgraded to 4.5

  I read there is a novelty of this new OS is let us read HTML email, but it does not work for me. My html e-mails are presented as plain text with large links and I don't find any option to enable this feature.

  What I am doing wrong?

  I use a gmail account.

  Thanks in advanced for any help.

  Cristiano

  Too bad.

  I found the solution to my problem here:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15254&sliceId=SAL_Pub...

  Thanks anyway,

  Cristiano

• Software of blackBerry Smartphones - frozen update

  Hello

  I use the 9860 Torch on Vodafone

  Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

  It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

  Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

  have you tried to remove the battery and put it again but it always freezes at the same point

  Thank you

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• Response of the blackBerry Smartphones can not email!

  Suddenly, since I've updated my BB 8520, I find I can send and receive email - but do not answer them!  Any ideas as to why?

  Hello and welcome to the community!

  After updates or then get email of wobbly, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• 9860 blackBerry Smartphones software update... IN CASE OF FAILURE

  Like a good little BlackBerry user, I followed the prompt to load a software update.  He asked the question, "Are you ready to be two hours without your phone or emergency access?"  I said, Yes, and he began "backup of your data.  Unfortunately, it is stuck at 6% in "progress in the backup set".  I tried turning off and re-boot and it always gets stuck at 6%.  If I'm doomed?  What I can do.  Will reads now and pray that he will magically fix itself from one day to the next.  If not, then I hope you smart people in these support forums will have the answer for me.  Thanks in advance for your help.     Stephani

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• The blackBerry Smartphone keyboard lock

  I've updated my blackberry 8520 and now lost my keyboard lock and also can't get my apps on my wifi but can be downloaded on my phone when out and about, can anyone help?

  KB21380 - lock icon is missing from the start screen on the BlackBerry smartphone

• What developer support options are available for the development of Java for the BlackBerry Smartphone?

  What developer support options are available for the development of Java for the BlackBerry Smartphone?

  What plans are available?

  Who can I contact with to register a support plan?

  One of the evangelists 'Developer' RIM working outside South Africa, I think, so there should be someone local you can talk too.  If you message Mark Sohm (the RIM name you will see a lot on the forum - MSohm), with your e-mail address and it ask to put you in contact with the Developer Evangelist in SA, which should help.  You can tell Mark to ask me if he needs clarification.  Do not promise anything either but I hope that something will happen.

• Protect the blackBerry Smartphones BB and device password

  I just read a message on a stolen blackberry, and protect the response of BB, it's something all ready on the phone or you have to load it down, and you can also protect your device with a password that you need to enter it every time you have the keyboard loacked and enough when you activated your phone market?

  Hi flossyatk,

  Please take a look at the Blackberry Bold 9900 through the user guide, hopefully it will help a lot, also have a look at How to maximize the battery life and available memory on the BlackBerry smartphone .

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• For the blackBerry Smartphones Reset network settings

  Hello

  I was wondering if anyone can tell me how to reset the network settings on a Blackberry Curve 8520, I can find on how to do a complete reset but not a network reset. Your would be much appreciated.

  Thank you very much

  RocknRollTim

  N.. completely different. For your mobile network, with a strong network carrier (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  For the wireless, there is no sort directly 'reset' nothing beyond removing and reconfiguring of the WiFi network configurations. Beyond that, things as device WIPE, reloading the OS, and other very drastic measures would be required. And, important to note, I have no way of knowing if this is really necessary... you did not no matter what description of what happens, so it is not possible to understand your situation and you give more targeted recommendations.

  Good luck!

• Cannot save the blackBerry Smartphone Smartphones SMS like any other regular phone?

  I bought my BB Torch not too long ago, but it seems that I could fill up to the brim with SMS because it asks me to delete some to make room for more.

  I checked online how to fixed this and everything I find is say to go to:
  Options

  SMS

  Keep Messages on SIM - check no.

  There is no on the torch, which is a disappointment.

  Anyone know of any way to solve this problem?

  Hey mcralex,

  For BlackBerry Device Software 6.0, follow these steps:

  1. On the BlackBerry smartphone home screen, open the Messaging app.
  2. Press the Menu key, and then click Options.
  3. Click on text messaging.
  4. In the Text TEXT box, clear the box Leave the Messages on the SIM card .
  5. Press the Menu key, and then click Save.

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• Protect the blackBerry Smartphones Blackberry Curve connection BB ID 9320 impossible and unable to update my bb

  It keep telling me that my bb is offline and I don't know what to do.

  Ahhh... Thank you for the mistake full message... always more valuable pieces. The methods in this KB can be useful for you:

  • Article ID: KB28212 "Unable to connect to your BlackBerry ID account" or "Impossible to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

  Good luck and let us know!

• BlackBerry Smartphones Priv - updates in the game... store?

  I've read about updates online via game store.  Is there something that we do to check the updates in the store, or its all pretty automatic?

  OS updates will be get pushed automatically, but you can check manually. For example, if the update is online at 12:01, it may take a few hours before it grows automatically on your device in order to manually check to get it immediately.

  App updates such as the BlackBerry Hub, keyboard, launcher, etc come from the game store. These must be automatically updated on your device according to the parameters

  The reason for this division is so that we can update the various BlackBerry applications when necessary without having to do a full update of the OS.

  I hope this helps!

• BlackBerry Smartphones Facebook updates are not displayed in the Facebook BB app

  Hello! I installed a new version of the Facebook app for BB (2.0). Everything is going well except for the fact that some updates are not reflected in the Facebook of BB application. I get normally new RSS and messages, but I don't see it as "xxx was marked in picture xxx" or 'xxx and yyy are friends now. " Is it supposed to be like this? Or something is wrong?

  Information that you reference was never available in the facebook for blackberry app, same 1.9. However, you can only view the mobile site by pressing Menu in the application, then select "Go to the Mobile Site" it of your perception of information, hope that answers.

• BlackBerry Smartphones was updated for the first time phone

  Hi im currently with the dodo Australia, I wonder can I get updates because when I went to the dodo Australia blackberry wasn't there. I used the phone for a while but now want to configure e-mail and everything I can on the subject. I have the Blackberry Storm 9500, if that helps.

  Thank you

  You can download any OS you want here:
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Once installed on your PC, you should remove all files named "vendor.xml." This 'cut' and allow you to install this OS on your device.