The button on my lockscreen does not work on my phone. Recently, my screen went completely black. I can turn on siri. How can I get my screen to turn back?

My 5 IPhone lockscreen button does not work so I use touch help to the screen power off and screenshot. As I was using my phone my screen went completely black. I tried to plug it into a charger and call but the screen still won't turn. My phone vibrates when I call and I can't turn on siri. I tried to search the Internet on how to re-enable it. Everything I've seen involves using the screen lock button but obviously I can not use it. How do I reactivate it?

Hello tumbler3100,

Thank you for using communities Support from Apple!

I understand that your iPhone screen is returned while you were using it and the on/standby button does more either. Because your iPhone is always vibrate when you call and you are able to use Siri, it seems there is a problem with the backlight on your iPhone.

Because you have a separate hardware two related issues going on with your iPhone, I suggest putting your iPhone in an Apple Retail Store or Apple authorized service for an assessment of your device provider. More information about these options can be found in the following link.

Apple - Support - Service Response Center

See you soon!

Tags: iPhone

Similar Questions

  • After software update today, my password does not work.  My phone is now disabled.  I don't have a backup.  How can I start to use my phone again and not lose all my content?

    After software update today, my password does not work.  My phone is now disabled.  I don't have a backup.  How can I start to use my phone again and not lose all my content?  Help, please.

    You can not

  • Apex 4: The button "Add a line" does not not in tabular form

    Hello

    The APEX 4, I created one in form of a table and the button "Add a line" does not work. 'Add Row' button is automatically created in the region and I have not modified anything.

    On Mozilla Firefox, clicking the button does nothing and on IE, it shows the javascript below error:

    Message: 'length' is null or not an object
    Line: 1
    Tank: 61979
    Code: 0
    URI: http://localhost:8080/i/javascript/apex_4_0.js

    The code for the button 'Add Row' is:

    "< class td 't10L' = >< img src="/i/themes/theme_10/button_left.gif "alt =" "width ="4"height ="24"/ >< table >"
    < class td "t10C" = >Add a line< table >
    "< class td ="t10R">< img src="/i/themes/theme_10/button_right.gif "width ="4"height ="24"alt =" "/ >< table >"

    Could I have done something wrong, or is at - it a bug?

    The other buttons and features works fine on the same on the

    Thank you
    Hozy

    Hello

    First, create a different theme.
    Press to create the button and select from the repository. Then follow the wizard.
    Then change the theme to one that you just created

    http://download.Oracle.com/docs/CD/E17556_01/doc/user.40/e15517/themes.htm#sthref1765

    BR, Jari

  • problem with scroll - the touchpad on my laptop does not work as it should.

    When I open anthing the page down to the bottom and I can't scroll to the top. I have to press the up button the page upward and sometimes that doesn't work. What ca I do t get it working again? The touchpad on my laptop does not work as it should. I should be able to press on and get my finger upwards or downwards and have the page up or dwn and this isn't. Please can you help me with this?

    In Winupdate settings provide "recommended updates" is disabled. (Allow the important updates)

    Go to your laptop manufacturers site, reinstall the touchpad drivers and graphics drivers

  • loads of YouTube but then when I click on a video it doesent play. It worked fine the other day and it does not work in the past and suddenly. Help, please!

    loads of YouTube but then when I click on a video it doesent play. It worked fine the other day and it does not work in the past and suddenly. Help, please!

    Clear the cache and cookies from sites that cause problems.

    "Clear the Cache":

    • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Tools > Options > privacy > Cookies: "show the Cookies".

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • get a dotted line around .swf files in my flash site now. This is new from Firefox 3. With the help of 4 on a MacBookPro. tried the fix "style no outline. does not work. any help?

    Question
    get a dotted line around .swf files in my flash site now. This is new from Firefox 3. With the help of 4 on a MacBookPro. tried the fix "style no outline. does not work. any help?

    Ah, quite understand now that I added to my doc html

    < style type = "text/css" >
    {body
    background-color: #FFF;
    }
    "'object {outline: none ;}"} '

    < / style >

  • After the 9.3 Safari browser does not work on my iPhone 6 s.

    After the 9.3 Safari browser does not work on my iPhone 6 s. Any solution to this bug? I've been trying different menthods as the incognito but still the same. He was great before working. And now, when I tap on the link of the application crashes.

    It is a known issue and Apple is working on a fix. This article summarizes some of the problems with the current version. To disable Javascript in Safari, but this sacrifice functionality with the web browser.

    http://osxdaily.com/2016/03/25/Troubleshooting-iOS-9-3-update-problems/

  • My internal camera on my MacBook at the beginning of 2008 Pro does not work

    My internal camera on my MacBook at the beginning of 2008 Pro does not work.

    One of them will solve your problem of camera:

    (1) If your Mac restart does not solve the problem,

    (2) use http://support.apple.com/kb/HT2090 from Apple.

    (BTW - troubleshooting section called an "iSight" camera.  However, after that article was published, Apple has changed the name of the built-in camera on the recent "iSight" Macs "FaceTime", then "FaceTime HD."  Whatever the name of your built-in camera, the same info and troubleshooting applies.)

    Be sure to test several Apple app (photo booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the 'Guest' for this test account.  If you don't have more than one user account for testing, create one now.  If you need help, how is explained in http://support.apple.com/en-us/HT201754.

    A 'Standard' user account is all you need for the tests.

    (3) If your camera will work correctly even with Apple applications, use OS X Recovery to completely reinstall your Mac OS since system recovery stored on your startup disk.  Don't bother test Skype or other 3rd party apps until you have your camera works with applications Apple.

    (4) If none of the suggestions above resolve your issue, contact Apple or one of the Apple-Authorized Service Provider to have your Mac professionally repaired. Don't forget to back up your Mac and Deauthorize iTunes before the call for tenders for the service.

    Post edited by: Jim EZ

    Mac OSX 10.11.3

  • After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer

    After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer. Also I can't 'manage' my computer because I do not have "permissions". I tried a fix he 45071 and it did nothing.

    Applications, (Norton and McAfee) (including free evaluation versions are notorious for not not upgrade (or uninstalling) itself.) If NIS has been installed for 3 years, you have NIS update at least once and maybe twice (e.g., NIS 2009 > NIS 2010 > NIS 2011).

    [You may want to print these instructions for reference offline. If a step said to reboot, reboot.]

    1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) viaControl Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

    4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

    NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

    5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

    6. do a clean install of NIS 2011 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

    NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

    7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

    8. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

    9. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run that set it by DEFAULT and modes and AGGRESSIVE. [1]

    10. restart once again & test.

    NB: Installation KB971029 disables AutoRun/autoplay on USB connected but not 'brilliant media' external drives (i.e., CDs & DVDs). See http://blogs.technet.com/b/msrc/archive/2011/02/08/deeper-insight-into-the-security-advisory-967940-update.aspx

    ~~~~~~~~~~~~~~~~~~~~~~~~
    [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or installed updates.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I have a Macbook connected via WiFi to a Canon MG7520. The destination of auto scan does not work

    I have a Macbook connected via WiFi to a Canon MG7520. The destination of auto scan does not work. I put it in a subfolder under photos. The box is there on this subfolder. (My older guns would use) But this scanner and the 7120 times insist on ignoring my selection and use of the pictures folder. (when I save, they won't have a record dated in photos, but I would rather not clutter it.)

    Nobody likes Macs.

    When you open the settings of the utility Scan IJ, there are 3 tabs at the top. The first tab is settings when the analysis is started from the computer, the second tab is for setting when the analysis is started from the control panel. Make sure that you change the destination folder to 'Save to PC (self)' on the second tab!

  • The side-by-side function does not work correctly, windows overlap

    original title: sizing windows side-by-side

    The side-by-side function does not work correctly, windows overlap.  How do fix you this feature?

    Hello

    It is Aero Snap.  When you select a window how you "cutting" it in position?  You do not use the window key and the arrow left/right or are you drag / drop window?  If you drag / drop, using the keyboard shortcuts help to solve the problem?

    Kind regards
    Alex T.
    ~ 2007-2011 MVP Windows desktop experience ~

  • Windows can't open add printer. The local spooler service sprint does not work. Please restart the spooler or restart the machine.

    Hello world

    I have back Windows 10 to Windows 7 Home Premium as suggested previously and it worked fine. Then knit as well as the sound function keys, but I now have a problem with the printer. I have a Toshiba Satellite.

    I am trying to print and get the message "...". You must install a printer.

    I reinstalled my Epson WF-2630, but when I try to add a printer in devices and printers, I receive the message "Windows can't open add printer." The local spooler service sprint does not work. Please restart the spooler or restart the machine.

    Can someone help, please?

    Thank you very much

    WestAusShortie

    Hello West,

    Thanks for posting your question on the Microsoft community.

    Thank you for details on the issue.

    This problem may occur if the print spooler service is not running.

    Please refer to the suggestions of John Rubdy replied on April 29, 2010 and check if that helps.
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Windows-cant-open-add-printer-the-local-print/41f98aad-3a9c-47A6-978b-7c20e3ce9e0b

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Get "key to upgrade is for the edition of windows that does not work with Windows Anytime Upgrade"

    The PC is running Windows 7 Starter.  I'm trying to upgrade to Windows 7 Professional. I bought the card from Windows Anytime Upgrade Key.

    When I entered the PK, error, "put key in level is for the edition of windows that does not work with Windows Anytime Upgrade"

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

    Additional resources:

    http://answers.Microsoft.com/en-us/Windows/wiki/Windows_7-windows_install/how-to-successfully-do-and-troubleshoot-Windows/47e1943f-8255-452A-a7ad-2ae14dc974af

  • When I print, the photo viewer rises and am OBLIGED to print from that program. The problem is, that it does not work - the colors are inverted and incorrect. All attempts to correct in the color management failed.

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • When I print, the photo viewer rises and am OBLIGED to print from that program.  The problem is, that it does not work - the colors are inverted and incorrect.  All attempts to correct in the color management failed.  Some images are color reversed negatively. and others not when the print window picture viewer options are increasing. and every time I print a normal color on the picture he reverse out come.
    • Recent changes to your computer
    • What you have already tried to solve the problem

    didn't work :/

    ==============================================
    It may be interesting to try to remove all color profiles in the color management.

    Windows 7 - change color management settings
    http://Windows.Microsoft.com/en-us/Windows7/change-color-management-settings

    If this does not work... update or just reinstall your printer driver may be worth a try.

    Good luck...

    Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

  • Get the error 'windows wireless service does not work on this computer' diagnose in Wireless adapt

    Get the error 'windows wireless service does not work on this computer' diagnose in Wireless adapt. The same is not solved.

    I'm unable to locate networks wireless on my Windows 7 PC. Help, please.

    Try to uninstall/reinstall the drivers for your wireless network. You should be able to get them from from Toshiba Web site.

    I hope this helps.

Maybe you are looking for