The camera driver won't install; all portable devices under Device Manager have yellow warnings

Windows 7 64 bit

All portable devices in Device Manager have yellow warnings.  I followed the directions of the driver reinstall paragraph each device status, but nothing has changed - warnings remain. Although warnings have existed for some time, I had no problem with the computer read maps or the connection with devices until recently, when a Canon camera wouldn't connect via USB or wireless because his driver would not move.  (The camera connects to my other Windows 7 64 x computer.)

Running sfc/scannow a couple of times have mounted several corrupted files that could not be repaired: WUDFPlatform.dll, WUDFrd.sys, WUDFPf.sys, MsftWdf_User_01_11_00_Inbox_Critical.Wdf, WUDFSvc.dll, WUDFHost.exe, WUDFCoinstaller.dll, WUDFx.dll. The scannow report also stated that the same files under ' Package_1_for_KB2685813 ~ 31bf3856ad364e35 ~ amd64 ~ ~ 6.1.1.11.2685813 - 2_neutral_GDR ' were also damaged.  Each file corrupted in both sets also said 'hash mismatch' at the end.  I tried to replace the corrupted with good files, but Windows won't allow.

KB2685813 was apparently the above Windows Update. He appears twice on the same date (in November 2012) in the list of my computer for updates.  I tried to uninstall it, but get the message that the uninstall failed.

Wudfsvc service is set to automatic, but it is not started.  It displays the message "unable to read the description. "Error Code: 193. In the Manager of tasks, under services, its status is "stopped".

Any suggestions?  Thank you.

Thank you.  I solved the problem more simply.  I learned live to access corrupted files (TrustedInstaller owned files and blocked any changes to them) and replaced by vouchers.  Now everything works.

There is information online times how to change the owner of TrustedInstaller or anything else and then restore ownership to TrustedInstaller.

Tags: Windows

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