The cap of my newly purchased t430 is broken

s key is released from the keyboard while I was typing normally just the second day I bought it. I put it to the Commission, but just after typing several, I pulled out again, so I found that it was the small clip of the CAP is culd broken.so tell you how can I do to fix.

and there is another issue is that the lenovo Solution Center shows that it is impossible to determine the warranty.could you please tell why. I bouht this computer from the official site, so why guaranteed status is not available.

Thank you for your patience.

Michel wrote:

s key is released from the keyboard while I was typing normally just the second day I bought it. I put it to the Commission, but just after typing several, I pulled out again, so I found that it was the small clip of the CAP is culd broken.so tell you how can I do to fix.

Contact Lenovo and ask for a replacement keyboard.

and there is another issue is that the lenovo Solution Center shows that it is impossible to determine the warranty.could you please tell why. I bouht this computer from the official site, so why guaranteed status is not available.

It may take a few days for the info guaranteed to come in the LSC. In all cases your invoice or confirmation of shipment will serve as proof of purchase and warranty coverage.

Tags: ThinkPad Notebooks

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