The CD/DVD drive does not read discs

Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc.  It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system.  I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same.  Hope that there is another work around here... Thank you...

Have you tried using other burning software?

Try this free you see if you receive messages.

http://CDBurnerXP.se/

Tags: Notebooks

Similar Questions

  • CD/DVD drive does not read discs on Equium A100

    My cd/dvd drive does not read any discs be it, white, written or commercially written. It opens and closes and is light to show that he is working on. Device Manager indicates that the device is functioning properly.

    Tried the update of drivers, no update available. Tried restoring the system back 1 day and 1 week and 1 month, then and still the problem cannot be corrected. When I put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an i/o device error.

    Can someone help me I tried everything my friends and I can think, or is it better to send just to toshiba warranty.

    If the solution proposed by James will not help, you should try to remove the drive to CD/DVD in Device Manager.
    After phone restart the operating system will recognize and initialize the disk again.
    After this review of the procedure if you can read, write the middle.

  • Media in the CD/DVD drive does not read it shows blank CD/DVDs. Then try to open it will burn directly

    Dear team,

    I use Acer 5740C with TSSTcorp CDDVDW TS - L633C ATA Device.It worked fine, but recently I formatted my drive because the cd/DVD drive driver wasn't loading and he lacked the drive. After formatting, my DVD player couldn't read any CD/DVD and watch as Emoty or balnk. While trying to open with right click, combustion process begin! I tried HARD but cannot be resolved. Set the auto play options and also uninstalling and reinstalling the drive, but nothing worked. Please Helppp.I'm waiting for the solution proper pleaseeee

    Hi sergeblache,

    Thanks for posting in the Microsoft Community.

    I understand that you are facing problems to use the DVD drive to read and write disks, we try these steps and check if it helps.

    Method 1:

    Given that you've tried the Fixit and relocation of the reader, you can read the article and try manual steps to change the upper and lower filters in the registry settings. Check if this may help:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Important: The article mentioned above shows you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

    For more information, see the article:

    Back up the registry

    Method 2:

    If you have installed a third-party DVD burning software, then Uninstall the same and look for the question.

    If you need further assistance, please answer and we will be happy to help you.

  • MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

    MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

    I DON'T KNOW WHAT IT IS.

    I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

    IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

    HELP PLZ

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then check the cables
    both ends. Remove and replace, do not just tight. For laptops, you can often clean power
    and contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the system manufacturer
    and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Qosimo G20: Device i/o error - DVD drive does not read CD

    Hi, im having a problem with the dvdrw drive on the G20 PQG20E Qosimno, it does not read discs, the only drive that reads without problems is to restore dvd and Heroes (dvd movie) and origonal CD, it does not read any cd s that are not original.
    I get a "D:\ is not accessible.
    The request could not be performed because of an i/o device error"

    Anyone have any ideas?

    Thank you!

    Simon.

    Hello

    I guess the discs not all burnt gift? t working in this player.
    I know that not all media work on all players. In the manual, you should find a list of tested and good work supports.
    I recommend that you test the CD and DVD that is recommended in the user's manual.

  • DVD drive does not read

    I lost my device manager dvd and can not get it back.  Of course, I can't read the dvd player.  I have removed the upper and lower registry filters and removed and re-inserted the disc.  I also bought an external hard drive and the material has been recognized and installed but doesn't always have showe upward on the Device Manager and have not loaded a dvd.  Is my computer and HP Pavilion dv9500 laptop and runnig Vista Home Premium

    Hello

    It is not rare when you have this type problem so that it can affect more than one/all CD and/or DVD
    readers.

    Step 1: Please do all the same underneath if you did some before as it is often the total process
    which solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
    Setup after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
    CD/DVD drive on someone with the same model (s).

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Satellite L500-13D-CD/DVD drive does not read CD

    Hello

    I have a Toshiba Satellite l500-137 laptop with vista sp2.
    There is a cd writes that my dvd drive would not read, the driver can read other CDs & DVDs well.
    who says cd's seems to be fine as it can become red from the other computer.

    any suggestions?

    * Thanks to *.

    Hello

    That means only one disc can be read from your laptop and all other disks can be read properly? Well, in my opinion, it could be a disc problem, maybe it's striped s and so it can t be read to all readers.

    In your case, I would try to clean the lens of your CD/DVD drive. Therefore, you can use a microfibre cloth.
    Check it!

  • Satellite P200-140-CD/DVD drive does not read the CD

    Hi all

    I have a Satellite P200-140. The DVD/CD Player plays all DVDs without problem. However, it does not read CD. A message 'no disc' appears.
    I've updated the drivers, cleaned the lens, completed all the normal tasks.

    Any advise / solutions out there?

    Hello

    Maybe you should try to remove the capital letters and lowerfilters in the registry, because you can often read here in the forum:

    (1) run regedit (Start-Run-Regedit online online)
    2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
    (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
    (4) restart.

    I hope this works for you too! :)

    Good bye

  • COMBO DVD DRIVE DOES NOT READ THE DVD DOUBLE LAYER

    DEAR MEMBERS

    V HAVE DELL OPTIPLEX 330 PURACHED SYSTEMS. WHEN V TRIED TO RUN MAGZINE OF FIGURES AND OTHER DVD DOUBLE LAYER ON IT. DVD PLAYER DID NOT READ THE DVD SAID. WE HAVE REPORTED THE MATTER TO DELL. BUT AFTER HAVING REPORTED THE MATTER TO LONG-TERM DELL, NO SOLUTION HAS BEEN GIVEN BY THEM

    PLS COMMENT

    URS

    SGUPTA


  • Equium A200-1V0-CD/DVD drive does not read disks

    Hello

    in 'My computer', it shows the drive as being there for the dvd/cd etc, and when you put a disc in it makes all the noises whirring that it starts to read, but they are actually not autostart or anything and you do not see them on the screen 'my computer '.

    It lists just like the normal reader, as thoough, that nothing was in it.

    Double clicking on it does nothing at all, nor open or explore.

    Any ideas please?
    Thank you.

    Hello

    There is a general solution but it doesn't work still, but in my opinion it s no doubt worth a try.

    First of all, you need to remove the drive from Device Manager.
    Simply access the Device Manager, mark the CD/DVD drive and remove it from the list of devices.

    In addition, you will need to access the registry using the regedit command.
    There, you have to completely remove the Upperfilters and Lowerfilters from the following registry key values:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    Finally, restart the laptop and wait until the CD/DVD has been recognized again.

    Check it!

  • Satellite L50D-B - faulty DVD drive does not recognize discs

    Bought 2 months ago. The reader agrees not the CD, DVD or anything like that.
    The name of the drive does not appear on the disc and if you double click on the DVD drive icon (even if a disc is inserted) the drawer opens and says please insert a disk. I tried several discs are not the issue.

    So far I got technical support where I bought it.
    They said to do a reinstall I did - with the full drive clean. I tried to update the drivers, but the computer insists on the fact that they are later. If I search my model number on the site of Toshiba driver support he gets rejected, and I have no access to (Toshiba) drivers.

    I checked a few other forums and tried the regedit fix, but which is also irrelevant. If no solution is found (and I've lost hours of my life on this subject) then this laptop is going back for a refund and I'll get one who will perform the simple task of playing a DVD.

    Windows 8.1
    PSKUQA - 01300-S

    Hello

    Sorry to hear that you have such a stupid problem with your machine. On this virtual path, it is not easy to say what the problem is here.
    In my opinion you should not waste your time checking and search for some drivers who probably will not help at all.

    Reinstall the original operating system that you have with your machine and test functionality with the factory settings. If the result is the same contact your reseller or Toshiba service provider directly and ask for help. They can check ODD and Exchange if necessary.

  • SD-L622A CD/DVD drive does not read some CD - Satellite L300-144

    Reader TOSHIBA SD-L622A.
    The drive does not boot with Windows XP Service Pack 3 CD, starting with the diagnostic utilities CD (IMHO 2 CD format).

    Also, these CDs do not see a car even under Windows XP, Vista.
    My wife bought Toshiba L300, but another change. There are player Matsu * a (Panasonic).
    Problems with the same discs was not raised.

    PS Sorry for a terrible English. My mother tongue is Russian :)

    You created the recovery DVDs?
    Laptop can't see this recovery DVD?
    Have test you with Linux Live CD?

    Your laptop can recognize content of different CD/DVD (movies, music, data) under operating system?

  • The CD/DVD drive does not work. When I put a disk in it just spits it not.

    Whenever I try to play a disc it just guard turn off. I looked back to see if the drive was working and he says he is. Well, then why are there no info on the disc at all? It won't even keep the disc inside it will push it over and over again. Please can someone help me? Thank you, Linda

    Hello

    1. this happens with all discs or any specific drive?

    2. What is the brand and model of your computer?

    3. the disc contains scratches?

    4. don't you make changes to the computer before the show?

    Please run the fixit from Microsoft mentioned in the link below.

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    It seems that the issue is with the CD/DVD drive itself, I suggest you to contact the computer manufacturer for assistance.

  • CD/DVD drive does not recognize discs.

    Whenever I insert a disc, no prompt appears and nothing shows that there computer. I went to the Device Manager and there is no option for the CD/DVD drive, so I wonder if it has been deleted somehow. I'm just trying to install a program.

    Hello

    You probably need a computer store real (no leeks and glances at a BestBuy or other BigBox
    stores) or system manufacturer support.

    -------------------------------------

    Visit the forums to Evan.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    ------------------------------------

    You can try an upgrade in Place or a repair Installation

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • My CD/DVD drive does not read and is therefore no longer is visible on my computer, the BIOS or Device Manager.

    I just realized when inserting a CD, he has not read. I havn't he used in awhile, so it can't just happen. When I insert the CD you can hear it spin and green light flashes, but after about 10-15 seconds it stops and the light goes out. Under 'My Computer', I see more player. I don't see the driver CD/DVD option in my Device Manager menu longer, and I do not see it in the BIOS. I have a HP Pavilion Labtop.

    Any ideas? Thank you!!

    Hello

    Check with HP, their drivers support and documentation online and ask in the forums of HP for known issues.

    Support HP & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    Since it is not recognized in the BIOS, which means that the reader could have failed, there is a possible cable or
    problem of controller or other hardware problems.

    ===================================

    If you can get it to be recognized in the BIOS and it still doesn't work, maybe these will help.

    You might have a disk problem as the CD/DVD is actually 4 discs in 1 case (CD & DVD and CD burn and)
    DVD playback). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
    that the troubleshooter does not, and those who "could" be the cause.

    Check with your system manufacturer Maker and device for possible firmware updates and the good
    Your player registry entries.

    Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
    other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
    a person with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps. Rob Brown - Microsoft MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Maybe you are looking for

  • iPad 2 keeps restarting after tapping

    My iPad 2 billed when restarting started the entire device every time I type it. I won't buy a newest iPad. Any suggestions?

  • 2 keys of the keyboard do not work - Satellite Pro A100-229

    Hello Just bought a laptop Satellite Pro A100-229 used yesterday.The following keys do not work: B and SPACEBAR! How could I correct these mistakes please? Thank you very much. Robert

  • Change the factor of market of a wave square on labview express

    Hey everybody,I use a USB X series Multifunction DAQ model 6361 with labview signal express 11 under windows (version 9.3.5) and I want to know if I can change the use of a square wave.  I need to have an impulse to the duty cycle of 75% and another

  • Windows folder is 54.6 G - help

    I help my mother with her computer and that is the problem. It has an 80 Gig drive and full sound at 95%. When I took a peek at what takes all the space I found that the size of the Windows folder is: 54.6 G 30 692 files 2 010 records Is this normal

  • HP Photosmart C4580. does not print

    I checked everything I could.  do you have the network configuration page status is ready.  reported test of the network and everything says pass strength is excellent. does not print.