the computer just died

Hello
I have a huge problem, I was surfing on the internet I was going to watch a video and that it was necessary to load so I left the computer to let him do, and all the suthen it goes completely black, a custom reboot, the lights shine except where the adapter is connected then... that's happened? just to be clear, this is an old laptop about 4-5 years old... can be planned or the recovered data som how?
I know a way please help, my entire life is on this computer...

Hello Beckis,

Thank you for responding to my message asking for additional information. I suggest that bring you your computer to a local computer store to make them look. Certainly, it sounds like a hardware problem (most likely the motherboard) and the information on the hard drive may still be recovered.

I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a great weekend!

Tags: HP Desktops

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