The configuration of the fax fails after you have reinstalled the software

I have an Officejet J4680 AIO and for some reason the pilots disappered? then I reinstalled the drivers using the full software download. Now, the fax configuration will not say that the cordis phone connected to the "EXT 2" which is the way it works for years and it's that way because it is connected to a DSL modem and because the phone has an answering machine on it. That's how I was told to connect to HP tech and the cable operator. Now that I have re-installed the software, he spends more fax test. The telephone cable from the modem is connected to line 1 and the phone is connected from 2 - EXT because it has an answering machine. Can someone explain to me why this is happening?

Hello pwforever

I have a few articles that can help you. You receive specific errors or codes?

Fax on a PBX, ISDN or ADSL product or assistance with an HP all-in-one phone system

Print and interpret a Fax test report

Tags: HP Printers

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