The content of my email do not print since I installed Office 2010 Professional yesterday - it's me or what?

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  Steve

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  In an email, I can 'select all' and copy and paste, but if I want a part of this opportunity and send someone else, only 'PART' of this same mail via via cut and paste, it doesn't allow me to do.  I have included for the forum, my chat session with HP that has not helped me... He talked about IE and I'm not on IE, I use aol9.5. So thank you and hope someone can help me.  Here's the question/conversation.  Thanks for your time in advance.   Gail

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  [Monday, September 13, 2010 16:23]-Rajeev K says:
  I understand your concerns. In this case, I'm afraid to say because this content is available to the web browser in line, we can not able to perform the cut dough. If we need to send content limited from the particular email, in this case, you can copy paste the documents to any word in the document then right a new email and send the details according to your requirement.

  [Monday, September 13, 2010 16:23]-Gail Smaldone says:
  Hope you understand. Google says Windows 7 allow to cut and paste, and highlight the part of the sentence, it does not work.

  [Monday, September 13, 2010 16:25]-Gail Smaldone says:
  What you say makes no sense to me. I do a lot of extra work.

  [Monday, September 13, 2010 16:26]-Rajeev K says:
  Gail, the issue is not with Windows 7.

  [Monday, September 13, 2010 16:26]-Rajeev K says:
  It is because of Web browser that we use.

  [Monday, September 13, 2010 16:27]-Gail Smaldone says:
  It seems to be Windows 7, Rajeev. I can't yet highlight the cat above. The highlight will not stay up there for cut me and paste.

  [Monday, September 13, 2010 16:27]-Gail Smaldone says:
  I use aol 9.5 and sometimes internet explore. Currently, I'm on AOL9.5 which they say is compatible with Windows 7.

  [Monday, September 13, 2010 16:27]-Rajeev K says:
  Are you facing the same question with all formats?

  [Monday, September 13, 2010 16:28]-Gail Smaldone says:
  I have not tried on IE.
  [Monday, September 13, 2010 16:28]-Gail Smaldone says:
  
  I use aol 99% of the time
  [Monday, September 13, 2010 16:28]-Rajeev K says:
  Alright.

  [Monday, September 13, 2010 16:30]-Gail Smaldone says:
  What can we do to fix this, if it's not the fault of computers?

  [Monday, September 13, 2010 16:30]-Rajeev K says:
  Gail, from now on, we have no other option to change this.

  [Monday, September 13, 2010 16:31]-Gail Smaldone says:
  I can't use the computer Rajeev in this way, then.

  [Monday, September 13, 2010 16:31]-Gail Smaldone says:
  : () O

  [Monday, September 13, 2010 16:31]-Rajeev K says:
  I'm sorry for the inconvenience caused to you.

  [Monday, September 13, 2010 16:32]-Gail Smaldone says:
  You are able to talk to who it is created the Windows 7 operating system and see what can be done to make it compatible with aol9.5?

  Hi Gail,

  At this point, I suggest to launch Internet Explorer and check to see if you are able to copy and paste the content of the emails. If you are able to accomplish the task uisng Internet Explorer, it could be possible that some features of AOL9.5 do not work as expected, and you would like to get in touch with AOL, to solve the problem.

  Please visit the below mentioned link for help on AOL products:

  http://help.AOL.com/help/microsites/microsite.do

  Kind regards

  Gaurav Prakash - Microsoft Support

  
  Visit our Microsoft answers feedback Forum and let us know what you think.

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