The default gateway is missing

I installed a new internal hard drive and lost internet service because of a default gateway missing, how to fill out my missing default gateway.

Hi shimko66,

Thanks for posting in the Microsoft community!

(1) Windows operating system you are using?

Method 1:

Wireless and wired network problems

http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Method 2: We can reset the TCP/IP stack and see if it can resolve the issue.

Follow the steps below to reset the TCP/IP stack.

1) click Start

(2) type CMD into the search bar

(3) right-click and open as administrator command prompt

(4) in the command prompt window, type the following commands:

netsh winsock reset catalog

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

(5) restart the computer.

Reset the default router by pressing the reset for 15 seconds with power button.

> Turn off everything, modem, router, computer.

> Connect the modem to the WAN/Internet port on the router.

> Connect the computer to one of the router's LAN/network ports.

> Turn on the modem, wait for triggering connect light.

> Switch on the router, wait two minutes.

> Start the computer.

Please post back if you have any questions about Windows. I will be happy to provide you with the additional options that you can use to get the problem resolved.

Tags: Windows

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    Hello

    1. who is the operating system installed on your computer?

    2. are you using a cable or a wireless Internet connection?

    3. were there any changes or updates made on the computer?

    4. what store did you try?

    Follow the steps mentioned below and check.

    Method 1: I suggest you to return the item and check if it helps.

    Windows wireless and wired network connection problems

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    Method 2:

    You can try resetting WINSOCK, TCP/IP IPv4 and IPv6 TCP/IP stack.

    a. Click Start and in the search box, type cmd.

    b. right click on command prompt, select "Run as Administrator" to open a command prompt.

    c. at the command prompt, type the following commands:

    netsh winsock reset catalog, which resets the WINSOCK entries to the default installation

    netsh int ipv4 reset reset.log that resets the stack TCP/IP IPv4 default installation

    netsh int ipv6 reset reset.log resets the IPv6 TCP/IP stack by default installation

    d. restart the computer.

    Method 3:

    Reset the default router by pressing the reset for 15 seconds with power button.

    a. turn off the modem, the router and the computer.

    b. connect the modem to the WAN/Internet port on the router.

    c. connect the computer to one of the router's LAN/network ports.

    d. turn on the modem, wait for triggering connect light.

    e. turn on the router, wait two minutes.

    f. start the computer.

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    ·         Did you do last changes made on your computer before the show?

    ·         Using internet connection wired or wireless?

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    Windows wireless and wired network connection problems

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    Method 3:

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    Windows IP configuration

    Name of the host...: Helvis-PC
    Primary Dns suffix...:
    Node... type: hybrid
    Active... IP routing: No.
    Active... proxy WINS: No.
    ... DNS suffix search list: Belkin

    Wireless network connection Wireless LAN adapter:

    The connection-specific DNS suffix. : Belkin
    ... Description: Intel (r) Wireless WiFi Link 4965AGN
    Physical address.... : 00-1F-3B-A2-B7-6B
    DHCP active...: Yes
    Autoconfiguration enabled...: Yes
    Address IPv6 local link...: fe80::58d1:7968:4f2e:e873% 12 (Preferred)
    IPv4 address: 192.168.2.3 (Preferred)
    ... Subnet mask: 255.255.255.0.
    Lease obtained...: Wednesday, 10 March 2010 19:03:56
    End of the lease...: Sunday, April 17, 2146 01:58:36
    ... Default gateway. : 192.168.2.1.
    DHCP server...: 192.168.2.1.
    DHCPv6 IOOKING...: 218111803
    DHCPv6 DUID customer...: 00-01-00-01-13-1C-37-DE-00-1E-68-7F-D5-C3
    DNS servers...: 192.168.2.1.
    NetBIOS over TCP/IP...: enabled

    Ethernet connection to the Local network card:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    Description...: Realtek RTL8101E Family PCI - E Fast Ethernet NIC (NDIS 6.20)
    Physical address.... : 00-1E-68-7F-D5-C3
    DHCP active...: Yes
    Autoconfiguration enabled...: Yes

    Tunnel adapter isatap. Belkin:

    The connection-specific DNS suffix. : Belkin
    ... Description: Microsoft ISATAP adapter
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes
    Address IPv6 local link...: fe80::5efe:192.168.2.3%14(Preferred)
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    NetBIOS over TCP/IP...: disabled

    Tunnel adapter isatap. {BC831AD2-8EB9-45C9-9FB7-D2CF0E447380}:

    State of the media...: Media disconnected
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    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes

    Card tunnel Teredo Tunneling Pseudo-Interface:

    The connection-specific DNS suffix. :
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    Physical address.... : 00-00-00-00-00-00-00-E0
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    Autoconfiguration enabled...: Yes
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    ... Default gateway. : ::
    NetBIOS over TCP/IP...: disabled

    Print route Notepad document:

    ===========================================================================
    List of the interface
    12.. 00 1f a2 b7 6B 3B... Intel (r) Wireless WiFi Link 4965AGN
    11... 1e 00 7f 68 c3 d5... RealTek RTL8101E Family PCI - E Fast Ethernet NIC (NDIS 6.20)
    1... software Loopback Interface 1
    14.. 00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    15 00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    13 00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 routing table
    ===========================================================================
    Active routes:
    Network Destination gateway metric Interface subnet mask
    0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.3 25
    127.0.0.0 255.0.0.0 127.0.0.1 on route 306
    127.0.0.1 255.255.255.255 127.0.0.1 on route 306
    127.255.255.255 255.255.255.255 on-link 127.0.0.1 306
    192.168.2.0 255.255.255.0 on binding 192.168.2.3 281
    192.168.2.3 255.255.255.255 on binding 192.168.2.3 281
    192.168.2.255 255.255.255.255 on binding 192.168.2.3 281
    224.0.0.0 240.0.0.0 on-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 on binding 192.168.2.3 281
    255.255.255.255 255.255.255.255 on-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 on binding 192.168.2.3 281
    ===========================================================================
    Persistent routes:
    None

    IPv6 routing table
    ===========================================================================
    Active routes:
    If metric network Destination Gateway
    13 58: / 0 sur-lien
    1 306: 1/128 liaison
    13 58 2001: / 32 on a link
    2001:0:4137:9e76:451:18e9:3f57:fdfc 13 306 / 128
    Over a link
    12 281 fe80: / 64 On-link
    13 306 fe80: / 64 On-link
    FE80::5EFE:192.168.2.3/128 14 281
    Over a link
    FE80::451:18e9:3f57:fdfc 13 306 / 128
    Over a link
    FE80::58d1:7968:4f2e:e873 12 281 / 128
    Over a link
    1 306 ff00: / 8 On-link
    13 306 ff00: / 8 On-link
    12 281 ff00: / 8 On-link
    ===========================================================================
    Persistent routes:
    None

    Helvis,

    If the error does not recur in safe mode then there is probably a startup item or service causes the error. Follow the steps on the following link to locate the item or service responsible for the error:

    http://support.Microsoft.com/kb/929135

    Hope that helps!

    Cody C
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    2. which antivirus app do you use?

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