The DELL Inspiron 15R with Windows 8 is not initialized.

Hello

I bought this Dell laptop the year last with Windows 8. It became slow after a month or two, but I was able to use it. I never installed any Application. I basically used it to watch movies and Email. Last week when I said booted.it 'Check media' and did not start at all.

I checked on the Web site and ran the diagonstic test - all shows good. what I really need to reset this laptop to factory default settings.

My doubt is that... Probably my Anti Virus would have expired, and it is the reason for all this trouble. Can I buy Norton or Kaspersky Antivirus and install it if my laptop is restored to the default factory settings.

Thank you

Bernadette

Hi JLCoverdell,
Thanks go to the forum. In fact, it does not matter where you purchased the computer. All features will be the same and the steps are the same for restore the default computer. Yes, we can also restore the computer through windows operating system if the computer is able to boot.

Tags: Dell Software

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