The devices plug-and-play USB do not install on XP pro sp3 that new hardware wizard cannot find the software.

Running XP PRO with SP3 and the latest updates as of 12/14/10.

Both a logitech M570 wireless receiver USB trackball and cause a cooler hub from the usb port 4 master the new wizard material to search for drivers but ultimately are not found.  Neither disks driver with devices or of are available on the Web sites of the companies.

I also encountered the same problem with a new sandisk sansa mp3 player recently. It was recognized instantly on another computer running Vista.

However, I have an eternal hardrive of WD and a recognized on my laptop XP Trendnet USB wireless adapter. In my view, that all have two drivers I installed earlier however.

In the end, I believe not to be able to use the Plug-and-Play devices despite them being listed as compatible with XP.

I removed the devices, restarted, nothing helps. Unknown poster USB 2.0 Device Manager hub and 2 other unknown devices.  I uninstalled the unknown devices in Device Manager and do it again, but no change.

Don't know what other information I should include. Any help please, I'm at a loss what to tackle next.

Hi pennybrown,

Follow the steps below and check, if it helps:

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows:http://support.microsoft.com/kb/322756

To create a new registry entry that disables the selective suspend of the USB hub driver feature, follow these steps:

a. Click Start, click Run, type regedit and then click OK.

b. Locate and then click the following key in the registry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB

c. on the Edit menu, point to new, and then click DWORD.

d. type DisableSelectiveSuspend, and then press ENTER.

e. in the Edit menu, click on change.

f. type 1 and then click OK.

Note: This setting affects all USB host controller drivers in the system.

If the DisableSelectiveSuspend registry entry value is set to 1, the selective suspend feature is disabled. In addition, allow the computer to enable this device to save power power off the checkbox does not appear under the tab for the USB root hub power management.

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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