The Digital Persona does not detect the fingerprint reader in Windows 7

I have upgraded from Vista to Windows 7 Pro (full installation). Now, DigitalPersona does not detect the fingerprint reader. I tried to uninstall and reinstall the driver and the program, does not. Any ideas?

Hi Cankermechanic,

I suggest that you try to update the drivers supplied by Device Manager and check.

See the link for update drivers: update a hardware driver that is not working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

If the problem persists, I would recommend that you uninstall drivers and reinstall the drivers from the site Web of Digital Persona, if that is helpful.

If the problem persists, I suggest that visit you the manufacturer for further assistance from the link below:
http://www.askpersona.com/

I also recommend that you contact the manufacturer of the computer for further assistance on this issue.

Thank you, and in what concerns:
Swathi B - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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