The digitized files disappear after that scanning with HP Solution Center update
The digitized files disappear after that scanning with HP Solution Center update
Have a HP Officejet Pro L7590 all-in-one. Under Vista 64-bit.
Updated my Center of solutions for version 14. Now when I scan something, it scans OK then when I save to file it away. Looked on the HP site and found Update critical for this problem, however, the critical update is to version 13 and when I try to run it it tells me I need not and will not continue.
Also: (maybe something to do with the problem) when using the / opening of the solution Center, when I goes to the buttons "ScanPicture" or "Scan a Document" and then click on "Change settings" there is nothing in the drop-down list for the ' Scan To: ' section.
Have tried uninstalling and reinstalling several times. Does not work.
Hello
Two questions actually related to each other.
Please, try the following:
Make sure that the HP Solution Center is closed.
Enter C:\Program Files (x 86) \HP\Digital Imaging\bin and search for the file hpqxmlul.dll .
Move this file to a temporary folder elsewhere as your office, just to backup porpuses.
Download and save the following file to your desktop, remove it by double-clicking, a new hpqxmlul.dll file appears on your desktop.
Move this file in C:\Program Files (x 86) \HP\Digital Imaging\bin.
Today the launch of the HP Solution Center and test analysis, check any changes with the sweep for list as well.
Please let me know of any changes.
Tags: HP Printers
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