The driver update failed

When I try to update my drivers on hp.com, it says I need to download a file to automatically scan my computer. So I download and nothing happens, it opens, downloads, disappears and it is. I downloaded 5 times and I'm still not able to update my drivers.

Im sure that I need to update, because my computer crashes randomly. Any suggestions would be helpful, but please make it easy for me to understand. I am not very computer

Laptop HP G62 - 208CA

captain_kirk_9,

The error you received since the start of the test, is that the HARD drive has failed.

Here is a link to a phone number to call HP and see what repair options, they may have for you.

Also, here is a link to your service manual that has the part number for your disk and show you how to install a new HARD drive.

Page 47.

Your HARD drive is a reference number of 320 (7200 RPM) 599055-001

Here is a link to the HP parts store

I would like to know how everything goes.

Nice day.

Tags: Notebooks

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    http://leshcatlabs.NET/

    Kind regards

    DP - K

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