The e-mail address domain blackBerry smartphones is not found

I'm unable to add an email account for my account bis.

The error message I get back is

The e-mail address field is not found.  I have configure the mail host myself and I can send and receive e-mail in outlook.  The domain is tmconcepts.ca.  I think it might be a dns issue, but I'm not sure.  Can anyone help point me in the right direction?

I ran a MX for your domain search and don't have any issues find your mail server.

In regards to integration advanced, won't see it an advanced option, but if you follow the article knowledge base, I provided above, it will take you through the process.  The key to the advanced integration of departure is to enter your email address and leave the password empty fields.

In addition, its quite possible it might be a firewall related issue.  Here's another article in the knowledge base on the connection and firewall requirements:

http://www.BlackBerry.com/BTSC/KB11036

Keep me in the loop!

Tags: BlackBerry Smartphones

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