the envy 100 printer screen is partly dead (has stopped working)
E screen has a problem. the bottom of the screen in part went dead the bottom to wy about half to the top of the window. This dead zone seems to be getting bigger. The printer is atill impression, but the "copy" button and other actions went walkabouts!
Hi gaorr,
I understand that the display does not work.
I'll be happy to help you.
Make sure there is no damage to the power cord and it is connected directly to a wall outlet.
The printer should not be exposed to an electric or magnetic field.
I would like to do a hard reset of the printer.
While the printer is still on, unplug the power cable to the back of the printer and the wall outlet.
Wait 10 seconds and connect the power cable to the wall then the back of the printer.
I hope this helps.
Thanks for posting on the HP Forums.
Have a wonderful day!
Tags: HP Printers
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