the envy 15 - k112nl: help! Igfxtray module has stopped working
My operating system is Windows 8.1
From the first, just start the operating system, this message appears.
I already did all the updates but doesn't change anything.
The strange thing is not always the case...
I also tried to format and restore the system to the original (even if the error was there from the beginning).
Here are the details:
Firma problema:
Problem event name: APPCRASH
Application name: igfxTray.exe
Application version: 6.15.10.3574
Application timestamp: 535821b 3
Nome modulo con if: combase.dll
Versione modulo con if: 6.3.9600.17031
Timestamp modulo con if: 53087867
Exception code: c0000005
Offset exception: 0000000000005fc 4
SO version: 6.3.9600.2.0.0.768.101
Locali impostazioni ID: 1040
Additional information 1: 6e7b
Further information 2: 6e7b5f57cd6ed15f3431cd3d49dfc83a
Further information 3: 85e1
More information 4: 85e1489b50a3f82602beac997d76aebd
Bought my HP Envy in January 2015 and received this error message at start-up. Read all the suggestions here, but was afraid to try to remove the drivers on my own. Instead, I used the HP support chat service. HP technician took the screen control (with my permission) and does all the work while I watched. It was a rather technical and complex challenge that took about 15 minutes, including two reboots. When the computer restarts, the technology was already ready to continue once completed starting. He has solved the problem, waited patiently for a start more to make sure that the error message disappeared and then proposed to call me 1 hour to see if everything was still OK. Cannot recommend this service enough. Surpisingly good service of HP. It's my first HP because I always heard bad things about their service, but their obviouly working on fixing it. Not sure if this service is available only if your computer is not in the warranty. Maybe for a fee, but still worth it.
Tags: Notebooks
Similar Questions
-
Laptop HP Pavilion 15-P002NP: Igfxtray module has stopped working
Hello Hewlett-Packard, there.
This is a new laptop, the problem come after HP Support Assistant update using the number of items and the cause is probably HP SoftPaq SP68117 Version 1.10Ap2
After reboot, always get a boring box with the following error:
"Igfxtray module has stopped working".
Details of the event 8.1 Windows Viewer 64-bit:
Nome da size falha com: igfxTray.exe, versão: 6.15.10.3574, carimbo of data/hora: 0x535821b3
Modulo falha com Nome: combase.dll, versão: 6.3.9600.17031, carimbo of data/hora: 0 x 53087867
Excecao code: 0xc0000005
Desvio Falha: 0x0000000000005fc4
Processo falha com ID: 0 x 894
Inicio Hora da falha com application: 0x01d071899f305884
Caminho da size falha com: C:\Windows\system32\igfxTray.exe
Caminho modulo falha com: C:\Windows\SYSTEM32\combase.dll
Relatório ID: de378e5a-dd7c-11e4-8280-142d27d7b406Thanks in advance for your support to solve as soon as possible
Conclusion:
Reason of error related to the use of HP Support Assistant HP SoftPaq SP68117 Version 1.10Ap2 (video "update").
Difficulty:
The step of the explanation of the step:
1 search for "Device Manager."
2. click on "Graphics cards" to open the drop-down list.
3. write down the name of the driver you have so that you know what it is that you want to reinstall.
4. right click on the faulty driver and select uninstall.
5. allow the wizard to uninstall the driver.
6. restart the computer.Check that it is uninstalled:
7. follow the actions 1 and 2 once again and check that the driver is called something like Windows generic driver.
8. to reinstall the driver from the HP website (because wasn't sure Intel Graphics specification):
9. find the correct material using http://support.hp.com/us-en
10. Select "Solution and Update Finder" install "HP Support Solutions Framework.
11 installed Intel Graphics Driver selected by the HP softwareSolved!
Thanks a lot for your incredible support
-
PC laptop Pavilion 15: igfxtray module has stopped working
The message above occurs at the start of the system every time. Intel recommends that because a custom device driver is used, they cannot help.
Hello and thank you - details below
Product name: HP Pavilion 15 Notebook PC
Product number: K6D11EA #ABU
Serial number: 5CD444DFRW
BIOS (Configuration):F.11-08/07/2014 (0974110000405F10000620180)
Keyboard Review: 77.25
Total memory: 8.00 GB
Name:Intel (R) Core i5-4288U CPU @ 2.60 GHz processor
-
igfxext module has stopped working message is displayed at the start of Windows 7. What is this and how can I fix?
Hi Bob Bala.
Thanks for asking this question to Microsoft Community!
As I understand it you receive a startup message all to connect to the computer.He would be grateful if you can answer these questions to help you further.
1. have you made changes on the computer before this problem?
2. What is the brand and model of your computer?
I would suggest trying the following methods and check if it helps.
Method 1:
You can try to check if the problem occurs in safe mode and check if it helps.
Check out the link:
http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode
Method 2:
If the problem does not exist in Mode without failure, then try to put your computer in a clean boot state.
By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.
Thanks for posting the results and let us know if you need help to solve the problem and we will be happy to help you. -
The predictive text on my iphone 4S has stopped working even though I turned on. Help?
The predictive text on my iphone 4S has stopped working even though I turned on. Help?
Greetings Emmyneo,
It seems that the predictive text on your iPhone stop of work not at all. Is this correct?
First thing I would suggest would be to turn off predictive text, and then turn it back on again. The place to do this is in settings > keyboard stop predictive , then press. See this help page for reference - Enter text - iPhone
If the predictive text feature was not returned as expected, quit all running applications and try again.
If the problem is still present, restart the iPhone-
Restart your iPhone, iPad or iPod touch
Thank you for using communities of Apple Support.
Be well.
-
Continue to receive the Error Message: "SystemK Module has stopped working".
Update Google Earth yesterday. Since then, received message: "SystemK Module has stopped working". Any ideas on how to get rid of this message? Thank you, Janet
I solved the problem myself. He returned to an update to Google Earth. Another search engine has been installed (I tried to abort)... that's what has caused this problem. Once I deleted all the files from search engines and (Yes, yet another program associate (!), the problem solved).
Thank you.
-
The scientific and Technical Subcommittee module has stopped working
The scientific and Technical Subcommittee module has stopped working. I can't find a topic for this query.
Hello
You'll be maybe lucky...
http://www.bing.com/search?q=STSC+Inc&form=IE8SRC&src=IE-searchbox
CSES Inc. is a company that distributes and supports a small programming language (APL == a programming language)
-
CL Cap Svs Module has stopped working.
Start up - a window will appear - ' CL Cap Svs Module has stopped working - Windows will close the program and notify if a solution is available. "
No not solution - Windows Vista Home Premium. Crashing in Flash Player custody - is that you connected and how the module can be repaired. Thank you very much waiting for help. David
You should not live with this gene.
Download, install, update and scan your system with the free version of Malwarebytes AntiMalware:
http://www.Malwarebytes.org/products/malwarebytes_free
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
If the problem persists after scanning, take these startup entries:
"How to use MSCONFIG in Windows Vista"
http://www.netsquirrel.com/Msconfig/msconfig_vista.html
You can also use this free program to do, too:
"Autoruns for Windows V11.32"
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
See you soon.
-
patch of active update module has stopped working
Keep is mocrosoft message this patch of active update module has stopped working. Microsoft said it can be fixed by searching online, but the message keeps returning.
Hi Westsiddavy,
A. you are able to install updates?
B. you get an error with the message code?
C. recent changes made on your computer?
Try the following steps.
Step 1: online antivirus scan
Perform an online virus scan to check if your computer is infected.
Step 2: safe mode
Safe mode is useful for troubleshooting problems with programs and drivers that might not start correctly, or that might prevent Windows from starting correctly. If a problem does not reappear when you start in safe mode, you can eliminate the default settings and basic as possible cause device drivers.
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 3: reset windows update components
Try this step if you found the error during the installation of updates. Open the link and click the fix button.
http://support.Microsoft.com/kb/971058
Previous post: the result.
Bindu S - Microsoft Support
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]
-
SBU update module has stopped working windows 7
About 2 weeks ago... the pop-up windows is telling me
Update of the SBU Module has stop working...What can I do to solve this problem... it is embarrassing when writing email, or go to research... using windows 7 64bidCheers for any help...Sorry, could you clarify it please.
SpeedBit is now uninstalled? (or you reinstall it?)
And the error report is yet to come, but only when you run Chrome?
I don't use Chrome much, so maybe it's not the case, but if you look at chrome Extensions or Plugins of chrome, have you a listed extension or plugin for SpeedBit (TBH I don't know yet if there is one--just a guess). If so, disable it.
or something in that sense - http://www.speedbit.com/dap-help/google-chrome-dap-download/ , in which case try remove (assuming you still have it).
-
Original title: the task bar icons
Several months ago the button, if that's what it's called, the task bar that displays hidden icons has stopped working. Can I get a virtual device driver format in the registry is incorrect when you use a disk with the drivers on this subject. I found information on how to correct this problem and now the botton of task bar work again although it works until the computer is used for a while. How is the hidden icon button suppose to work or it should be visible all the time? Also the virtual device driver registry entry has something to do with it? I think that the problem of the DMV has installed a Norton program antivirus software that was on a disc that came with the computer.
Hello
1 have had any changes made to your computer before this problem?
I suggest you try the methods mentioned below and check if it helps:
Method 1:
You can also scan your computer the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Hope this information is useful.
-
In the last 3-4 days I get a window intermitant arise seems them to be a "Microsoft Windows" its origin in the upper left corner of the window saying: "PC-DOCTOR MODULE has stopped working. A prolem caused the program to stop working correctly. Windows will close the program and notify or if a solution is available. "Then a box of"close the program ". I find 'FIND' to search for a program of the PC-DOCTOR MODULE and can not find one on my system. and "googled" it and came up with some info, but I'm not sure if it's a real source of assistance of a scam 'spyware '! What I treat, something real, or something trying to eat me alive somehow?
In the last 3-4 days I get a window intermitant arise seems them to be a "Microsoft Windows" its origin in the upper left corner of the window saying: "PC-DOCTOR MODULE has stopped working. A prolem caused the program to stop working correctly. Windows will close the program and notify or if a solution is available. "Then a box of"close the program ". I find 'FIND' to search for a program of the PC-DOCTOR MODULE and can not find one on my system. and "googled" it and came up with some info, but I'm not sure if it's a real source of assistance of a scam 'spyware '! What I treat, something real, or something trying to eat me alive somehow?
Hey Toccet
to be on the good side for malware scan
Download update and scan with the free version of malwarebytes anti-malware
http://www.Malwarebytes.org/MBAM.php
You can also download and run rkill to stop the process of problem if it is malware before you download and scan with malwarebytes
http://www.bleepingcomputer.com/download/anti-virus/rkill
If this does not work in normal mode only the above work in SafeMode with networking
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode with networking with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
Walter, the time zone traveller
-
Help and Support has stopped working
When I try windows help, I get a box error 'help and Support has stopped working", followed by another error box"Problem Reports and Solutions has stopped working ". I get a similar error of Skype and other programs. Help, please.
Thank youVrat.Hello
(1) did you of recent changes to the system?
Method 1: Run a sfc scan.
Follow the steps in the below link to perform a sfc scan and look for errors.
http://support.Microsoft.com/kb/929833
Check if an error occurs.
Method 2: Perform a clean boot
Follow the steps in the link below to perform the clean boot.
http://support.Microsoft.com/kb/929135
Note: once you are done with the boot, follow step 7 in the link to your computer in normal mode.
It will be useful.
-
My printer is Dell v515w Red
Currently, I can only test pages print. When I try to print from any other application, I get this error-
Host of the print driver for 32 bit applications has stopped working
Signature of the problem:
Problem event name: APPCRASH
Application name: splwow64.exe
Application version: 6.1.7600.16385
Application timestamp: 4a5bd3ca
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000710
Exception offset: 000000000006e3f9
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information 1: 3edf
More information 2: 3edf0feac74021b377b392a0115d74c0
Additional information 3: bf41
Additional information 4: bf41409fee27240aa0d3cd0ee9bc9fa9
I've updated through microsoft and dell and some solutions.
What is a dell problem or a problem of microsoft?
My features are-
Studio Dell XPS 1645, Win7 64 bit, IE8
extacy1375,
Unplug the printer.
Uninstall the printer.
Restart your computer. Make sure that the printer is deleted. Driver Manual printer removal
Download 64-bit Vista drivers and save them on your desktop. Install the drivers for Vista 64 bit in compatibility mode.
Links to the 64 bit Vista drivers are to...
Wireless printer Dell V515w All In One Printer - owners (RED) wire
Rick
-
Host of the print driver for 32 bit applications has stopped working. Why?
Host of the print driver for 32-bit applications has stopped working msg apear when giving the print on my RICOH printer N/W command. Why?
* Operating system: Windows 7 64 bit * 32 bits of MS office 2010 * Print driver 64 bit PCL6 * Adobe Acrobat Reader x.
SPLWOW64.exe event name: BEX64
Please give a solution.
Hello
(1) did you do changes on the computer before this problem?(2) what are the types of documents that you are not able to print?(3) is the issue limited only with the Microsoft Office program?Step 1: Test the problem to the boot to check if it is a question of software conflict. A clean boot to check if startup item or services to third-party application is causing this issue.
Try to install the updates in clean boot mode, and check if the problem still persists.
You can read the following article to put the computer in a clean boot:
http://support.Microsoft.com/kb/929135
Note: After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.Step 2: Download printer driver last OEMStep 3: Uninstall printer related software l and featuresun) go Panel.
(b) select Uninstall a program under programs and features.
(c) click on printer drivers , and then click Uninstall.
(d) wait until the process of uninstallation is completed, restart the computer.
Step 4: printer installation and driver when prompted then only connect printer and check if it helps.If the question is limited to Microsoft Office, I suggest to return the items listed below and check to see if they help.How to troubleshoot print failures in Word 2010, Word 2007 and Word 2003?How to solve printing problems in Word 2010, Word 2007 or Word 2003?Hope this information helps.
Maybe you are looking for
-
iOS 10 broke my application Notes
Guys, I can longer open my Notes app after having migrated to iOS10. simply, it opens and crashes... Does anyone else have this problem? I can access my notes to iCloud and you can imagine that I print all my stuff important "to ensure". Please let m
-
Satellite A665-S6059 - RAM / BIOS problems
I've updated the bios of my Toshiba A665 in version 1.20, which fixed some errors with DDR3 1333 mhz ram. I bought the 8GB upgrade 10600 DDR3 1333 mhz. When I changed out of 2 x 2 GB chips with the new 2 x 4 GB those booted the laptop in bios, said 8
-
Product key for windows 7 not readable MS
The sticker for the product key for MS windows 7 is outlined and 2 characters are not readable. What should I do to be able to reinstall windows?
-
Change the text of each tab of a tab control
I would change the text/display of the individual of a tab control tab label when the software is running. Is this possible? Or, is it a good idea for OR add an attribute of "legend of the tab" tab control, so it can be done easily? Thank you.
-
Someone at - it a response? Thank you!