The extended warranty I bought is not accepted by Toshiba

I bought a Toshiba A100-002 has recently provided with a 'standard' 1 year international warranty. I bought an "extended warranty from 1 to 3 years International" (code: SE5003I-APB), because it was presented as the only "from 1 to 3 years' warranty extension by the local website of Toshiba (Hungarian) and was also recommended by the retailer I bought the laptop.

However, when I tried to register the warranty, registration page said "your number of collateral agreement that you have entered is not compatible with the model number of your laptop." Unfortunately I'm short on time I have only 24 hours left to sign up (it must be registered within 30 days of purchase), and the retailer is not reachable (it's Easter).
Does anyone have an idea what could be wrong?

My laptop:
Satellite A100 (PSAA9) product name
Model number PSAA9E-1M9053HU

The registration page that I use:
http://Gulf.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/JSP/vpoWarrantyRegHome.do?service=null&LNG=null

There is a thing I just remembered that might be relevant: I registered the standard warranty with Toshiba today, and the confirmation e-mail, said that it would take a couple of days for them deal with this record. Could be the problem? If so, what can I do?

Thank you
Peter

Hello

> There is a thing I just remembered that might be relevant: I signed the standard warranty with Toshiba today, and the confirmation email said > it would take a couple of days for them deal with this record. Could be the problem? If so, what can I do?

I suggest the following:
Wait for your 1 year warranty registration has been confirmed. Go after Easter at your dealer, tell him what is the problem, so it will give you a 1-3 year warranty extension, you then have to register on this website posted you´ve.

You cannot do anything at the moment, because your first registration, which is limited to your machine is already made, so the other cannot be carried again.

Welcome them

Tags: Toshiba

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