The fingerprint reader is not connected

Similar Questions

• Error "the fingerprint reader is not connected. Connect the drive"on Dell Vostro 5470 Windows 8.1 Pro

  Hello!

  I have laptop Dell Vostro 5470, with installed Windows 8.1 Professional 64-bit.

  I installed the driver of fingerprints and DigitalPersona 6.2 update, in a different sequence, but still - the drive is visible in the Device Manager, but NOT visible for the connection of Windows of fingerprints or DigitalPersona.

  I searched and tried various solutions (including fingerprints etc. sensor drivers.).

  Still no luck. And this seems to be a Driver problem Dell (last sensor driver is y2013, and there are a few discussions of the forum still unresolved).

  Hello!

  Yes, we have found a solution! :)

  In fact, the 'problem' was related to group policy Active Directory MS Windows. Logons "Biometrics" and devices could not in group policy.

  If your computer is a member of the field, try this or similar solution:

• ProBook 450 g2: the fingerprint reader is not connected with 64-bit windows 8

  Hi eteemed comoany,.

  I just bought a new HP probook 450 g2 5500, I prepare all the drivers, but I cannot use the FigurePrints, I installed the driver coreect for your website, please your support sooner very apprciated

  the driver version is 4.5.133.0

  version of the simple pass Hp 5.10.175a

  Fr. Antoine tanguy

  Thank you I will

  TechMCTS wrote:

  Hi Ahmed

  Try to use the Client Security Manager program, here is the link

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_137702_1&swEnvOid=4158

  Concerning

• Start your computer by using the fingerprint reader is not working - T450s

  It did not help:
  -From the bios feature works...
  -Ability to select in the application "" connection of fingerprints digital use instead of power ".
  -Update the BIOS
  -Updated FingerPrint Manager Pro
  -The placement of the bios 'Legacy First' or 'Legacy' only

  I am grateful for the support.

  You cannot use the fingerprint reader as a replacement for the power button more.

  The former supplier the Authentec fingerprint readers, was bought by Apple some time ago. As a result, Apple holds the respective patents.

• said sensor fingerprint reader is not connected

  I just bought this computer and set up some passwords to fingerprint the other day.  now he says that the scanner is not connected?

  Hi Mounir_casa,

  1. what operating system is installed on the computer?
  2. where do you get the message that scanner is not connected?
  3. What is the brand and model of the scanner?

  Method 1
  I suggest you to run the fixit from the following link:

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2
  I suggest to unplug and reconnect the scanner and check if that helps.

  Method 3
  Update the drivers for the scanner on the manufacturers Web site.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  http://Windows.Microsoft.com/en-in/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

• Fingerprint reader does not react anymore while the software seems to work (Thinkpad E530 Windows 10)

  I used logg in via the reader of fingerprints (windows 10) with no problems, now the fingerprint reader does not react anymore when I pull the finger. I managed to remove all the passwords in the password manager (still not sure about it as I don't really understand how all the components work together) hoping that would solve the problem. Not the fingerprint reader software keeps asking me to register a new finger. Everything seems to work fine (I can pick a finger to be registered, type my password windowns) until I asked me to draw the finger on the fingerprint reader: nothing happens! The indicator that shows how the finger was scanned shows nothing at all. Looks like the software works, but the fingerprint reader itself is dead. However, looking into the information system the "TouchStrip Fingerprint Sensor' (WBF mode advanced) seems to work fine.

  Help, please. I don't have any idea how to find out what's not here.

  Thank you very much for the tip! He works in fact :-). Even if it does not seem logical to me, as I never put it in place a front pin - and fingerprint reader work very well even without PIN code. But who cares - the main thing is it works now! So thanks a lot again :-)!

• Fingerprint reader does not work after the laptop awakens from his sleep.

  Pavilion DV6-6c15nr

  Windows 7 Home Premium

  Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

  Hello

  Uninstall the software and current driver for the fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.

  Download and install the latest version of the software from here.

• HP Probook s 4540: fingerprint reader does not

  Hello

  Problem: fingerprint - Windows journal reader under does not have the ability to connect via the fingerprint reader.

  Overview: after installing the drivers of the fingerprint on the HP site and thanks to the HP protection tools to register successfully to fingerprints, I tried to log in via this method, but the Windows Connect screen does not display this option. Device Manager correctly identifies and shows the fingerprint sensor - however, the Control Panel does no detection of biometric devices.

  I really need help with this problem. Details of what steps I took trying to make the scanner work are given below.

  Specs:

  1) 4540 probook s

  (2) Windows 7 64 bit

  (3) i5 - 3210 m, 1 GB Hd 7650 m, 4 GB at 1333 Mhz, 750 GB 5400 RPM, VFS 491 fingerprint reader.

  Details of the problem and the steps of my work to install the drivers:

  After a new installation of Windows 7, I went on the site of HP driver to download the latest drivers for Probook s 4540:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...

  I installed the drivers in roughly in this order:

  drivers ethernet controller 1) realtek.

  drivers audio 2),

  (3) the chipset and USB 3.0 drivers (but not the Intel MEI driver)

  (4) Intel video driver: a problem such that the pilots were not allowed to install. After you disable switchable graphics in the bios, I was able to get these drivers to install.

  (5) AMD video drivers: installed after graphic driver intel HD - installed but Catalyst Control Center was not displayed. Then I reactivated switchable graphics in the BIOS, re-installed these drivers and CCC was now available.

  (6) support for HP keyboard shortcut

  (7) HP Universal camera driver

  (8) fingerprint sensor fingerprint validity

  (9) Synaptics Touchpad driver

  (10) Atheros wifi & bluetooth

  (11) Jmicron card reader

  After driver installation, I installed the HP protection tools. According to request a reboot of the PC, which I did-, he asked for the setting up security etc... Part of this pocess was the registration of fingerprints - successful. However, log off / restart of windows, an option to connect with the fingerprint reader does not appear in the Windows login screen.

  I open the control panel and found there wasn't that no biometric device only tab, even if the Device Manager showed biometric sensor, device and validity (VFS 491). I then uninstall HP protect tools and driver validity sensor fingerprint, and made sure that these services are running:

  -Credential Manager

  -Remote Procedure Call (RPC)

  DCOM Server process Launcher-

  RPC end point mapper-

  -Windows Biometric Service

  Plug-and-Play

  Then as suggested in another post on the forum, I installed first of all this:http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe , then the drivers of the validity of 4540 s drivers page, then HP protection tools.

  After the reboot HP protect tools as before to register my fingerprints, but still no windows login prompt came to connect with fingerprints. However, a change after installtion of http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe that has been in Control Panel it is now a tab for biometric devices. However, it is said that windows did not find it all installed biometric devices. A picture is attached showing the Device Manager and Control Panel!

  Please HP offer a solution. Thank you!

  

  OK problem solved. I don't know if it is related to the HP windows 7 system essential updates driver installation and Intel MEI or not - but I install these.

  What has really worked probably was it - > install the drivers of fingerprint and then the HP protection tools. Once rebooted, open HP tools protect, then return to the administration in the lower right corner-> the administration Console-> increase of security system-> tick windows login security and your done. Now, you will be able to connect through fingerprints registered.

• HP envy: HP Envy fingerprint reader does not

  Simple pass works well using the password or PIN.  The fingerprint reader does not work. no light help please

  icp_wolverine wrote:

  MAKE SURE THAT THE ATOMIADES SENSOR IS INSTALLED AND REINSTALL HP SIMPLEPASS

  ALSO TRY A HARD RESET IF A STOP OF THE LAPTOP, UNPLUG POWER SUPPLY, BATTERY, BUTTON FOR 10 SECONDS TO TAKE... BATTERY PUT IN PLUG POWER CORD BACK LIGHTS FOR LAPTOP

  Please how do I check if the sensor is installed.  I tried the Hard reset without success. Thank you

• How to fix the fingerprint reader of the problems of compatibility with WIN 7 Sony Vaio VGN-SZ260P

  The fingerprint reader does not work on my laptop Sony Vaio VGN SZ240P since I've updated from Windows XP.  There must be a problem somewhere online.  Everyone fell on this problem yet? And if so how do solve you this problem?

  Hello Jason,

  This will be a little problem. The only available fingerprint driver is for XP, the operating system on this computer comes with. There is a driver at this location: http://esupport.sony.com/US/p/swu-download.pl?mdl=VGNSZ240P&upd_id=2134&os_group_id=13 which works on Vista with "loss of functionality.

  So, if you have a 32-bit Windows 7 system (it will not work in a 64-Bit environment) do the following: download the XP / Vista driver and install it. Once its installed go to the program icon or the file itself and right click on it, selecting Properties in the window that opens. When the new window opens, go to the top row of tabs and select the Compatibility tab. When that shows check the box run in compatibility and mode in the drop-down list that appears, select Windows 7. Then select Apply and after that finishes select apply to all users. That brings up the same menu for all users - check the compatibility in the Windows 7 box, click on apply, then click OK and click OK.

  If something does not work as I've described, post here with details and I'll try to work through it, with you. Let me know if this solves the problem for you.

  Kind regards

  BearPup

• request to connect the fingerprint reader fingerprint digital persona

  Product name-pavilion dv4 1411TU

  Operating system-windows 7

  I upgraded from windows vista to windows 7.

  Now when I tried to use app digital persona. It is required to connect the fingerprint from the recovery disk reader, but I don't have a recovery disk.

  Help me please if anyone can.

  In my first post, I linked to a fingerprint reader driver.  I included the link in the word "here".  What I am asking is for you to run this installation for the driver and let me know what happens with it.  I am sure that the pilot when it was originally installed does not for some reason any and that one of the strangers/other devices is the fingerprint reader.  As the status message on other devices, the drivers for them are not installed.  If one of them is the fingerprint reader, then by installing the driver that I linked should restore the fingerprint reader.

  Here's the direct link for your convenience.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75356-1&cc=us&DLC=en&LC=en&OS=4063&product=3994763&sw_lang=

  Let me know what happens.

• Windows 7 can not get the fingerprint reader to show

  I have a T500 I removed Vista and installed Windows 7.   But now I can't the fingerprint reader will be displayed at sign in.   I think that I have installed the driver, but it does not appear.   I went into Device Manager and it seems to be responsible.   Any ideas?

  You need not fingerprint software from Lenovo. It's just another program that is running in the background.

  Windows 7 has all the functions that the software Lenovo offers. Whether you use it or not, it's up to you.

  in any case, to get the fingerprint logon to work, you must go into control panel > biometrics. Then you need to check "Allow connections to fingerprints" (or something of the sort). It will ask you to register to use fingers.

  The next time you start your computer/log, you will be asked to use your fingerprint to log. It works exactly as it would if the Lenovo program was there (with the sole exception of the sliding-finger-to-boot-computer functionality).

• Windows Sign-on does not accept the fingerprint reader

  I have a Lenovo ThinkPad W510 running Windows 7 Professional 64 bit.  It comes with the Lenovo Fingerprint Reader software, and I activated it and registered fingerprints.  When I lock the computer, I am able to use the instead of the password fingerprint reader to log on.  Also, when I put the computer into standby mode, I am also able to open a session with the fingerprint reader.  However, when I first turn on the computer, the windows logon screen does not allow me to use the fingerprint reader, but only accepts a password.  No idea what could be wrong?

  The problem is resolved. It was a misunderstanding on my part. By clicking on the "Change user" button, I could see the scanner as a connection option. Once I used once the fingerprint reader, which then became the default user and now presents itself whenever I connect. If I want to return to the use of the password, I can do so using the button 'change user '.

• The Digital Persona does not detect the fingerprint reader in Windows 7

  I have upgraded from Vista to Windows 7 Pro (full installation). Now, DigitalPersona does not detect the fingerprint reader. I tried to uninstall and reinstall the driver and the program, does not. Any ideas?

  Hi Cankermechanic,

  I suggest that you try to update the drivers supplied by Device Manager and check.

  See the link for update drivers: update a hardware driver that is not working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

  If the problem persists, I would recommend that you uninstall drivers and reinstall the drivers from the site Web of Digital Persona, if that is helpful.

  If the problem persists, I suggest that visit you the manufacturer for further assistance from the link below:
  http://www.askpersona.com/

  I also recommend that you contact the manufacturer of the computer for further assistance on this issue.

  Thank you, and in what concerns:
  Swathi B - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• T420 - fingerprint reader does not read the skin dry or wet

  I used the fingerprint reader of my old T61p for years with great success. It didn't matter that my skin is dry or wet, or even if my fingers are a little fat - identification has worked well.

  Now with my T420, I noticed that the fingerprint reader detects my fingerprint only, if the skin on my finger is 'normal', i.e. it does not detect the reading if my fingers are wet or dry. When my fingers are dry, I must always first lick my finger and then wide, this helps.

  It's very annoying feature - is possible to configure the fingerprint reader to be a little less sensitive to the dryness of the finger skin?

  Go to the Lenovo Fingerprint Reader software and look for a slider between Dresser and protected. This move to Dresser; It should contribute to the sensitivity.