The HP Envy 15-ae101nx laptop: Hp Envy 15-ae101nx laptop display driver problem

Hello world

When you try to play a game, there is a blue screen seems to me that her suddenly and restart my laptop. I don't know what is it and there is also an annoying notification that continously appears telling me that display driver does not and was recovered (dealing with graphics card intel HD).

special thanks

Ahmed

Hi @Dentist_9251,

Thank you for your query.

I understand that when to play your screen will become suddenly blue and your computer restarts.   Continually, you get a message that the display driver stopped responding and was recovered.

Did you run HP Support Assistant to facilitate updates of HP?

You did all your Windows updates?

Here is a link to Open the Windows Update troubleshooting tool that can help to find additional drivers.   Although it lists Windows 7 it does not work in Windows 10.

Once launched, it should show a screen like this.

Use the second "Background Intelligent Transfer Service" option, this should lead to an update of strength of the 'Windows updates' which cannot be automatically applied c ELA could fix some of these issues.

Have you ran the Windows troubleshooting tool?

Here is a link to the laptops HP - green screen and other video playback issues (Windows 8, 7).

If you still encounter a problem please check for hardware failures.  HP Notebook PC - hardware failures (10, 8 Windows) screening.

If you find a hardware fault or were unable to solve this problem please contact HP support for assistance. With your permission, they can access your system remotely to help to identify and overcome problems.

Contact HP to Contact HP Support assistance

Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

To show recognition for my efforts, please click on the Thumbs Up icon below.

Tags: Notebooks

Similar Questions

  • My Aspire 5734Z-4725 laptop display driver guard crashing

    I just had a new hard drive in my laptop... I had a few problems with this company that I paid to get the job done. I had to go back 4 times for them fix something they didn't / finished. Now, my display driver crashed a few times and before I ONCE MORE I would like to know if a display driver has something to do with the new hard drive, they have installed? I'm boo boo the model here when it comes to the internal computer parts stuff but extremely frustrated by this company...

    It may or may not.  We need the logs to be sure.  You can download your Event Viewer logs?

    You can also delete the current driver and install the most recent driver available

    Please read this wiki to know how to find and download your Event Viewer logs

  • Display driver problems - blockages of the system

    My display driver maintains casuing "does not work properly" my system down. It is increadably annoying and I can't aford a new PC.

    I tried to install the new driver from the downloads section, but it does not solve anything.

    What can I try?

    Hello

    What did you mean with system breaks down?
    The blue screen of death appears on the screen or what?

    Have you used the good graphic diver from Toshiba? I put t know what unit you have, but some series use different drivers. Don't forget that the driver is good!

    But if you you're 100% sure that the driver is correctly and properly installed so it is possible that there could be something wrong with the graphics card on board

  • HP Envy dv6 7247 cl: what is the cable that connects my laptop HARD drive?

    There is a small cable about an inch of that long, it connects a SATA 300 HD to something else, I can't not recognize inside my laptop, my hard drive is dead and along my warranty gone, is it possible to replace the snack cable replace my HARD drive does not work?

    Here's a Visual.

    Thank you.

    Hello andrew8blue,

    Welcome to the HP Forums!

    I saw your picture and read your thread. The cable is not a replaceable part. You might have to replace the whole motherboard if the HARD drive does not work.

    Please let me know if you have any other questions. Thank you!

    Mario

  • HP ENVY 1105dx m6: Beats Audio driver problems

    Hi I'm having is continuous when I go to listen to music, that the volume fade in and out by itself it starts off normal then out of nowhere the volume will drop or fade on what going on with the speakers of the laptop itself and when I plug in a cord to the laptop of a stero system I've uninstalled and reinstalled the drivers recommended , but the problem is still the same, any help would be great

    Hi @Giiligan93,

    Welcome to the HP Forums!

    I see that your sound does not work on your laptop HP m6 1105dx WANT.  Here is a link to help fix the increase or the Volume down distorts the Audio. After your finished the sound of troubleshooting, restart the laptop.

    I would like to know how this happens.

    Click on thumbnails to give me a five Kudos top, just to say thanks for trying.

    Thank you.

  • 1206tx envy 6: Windows install hard drive problem

    I currently install windows 8.1 and in my cell there are two ssd 30 GB drive hard one and only one 500 sata.
    I can't install on sata as it says it's style gpt and I tried to delete and now it is not allocated and is not awarded. On the ssd, it was in error, and I read a forum saying that removing the drive sata hard and get on ssd. I did and I did but after connecting the hard drive it is said that there are no windows installed.

    Hi there @Abdull,

    Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I watched the Style GPT error and the error No Windows installed.

    The laptop you have comes with SATA 500, but you also have a 30 GB SSD. Does do that? The SSD is external, or put in the machine yourself?

    I would say performing a HP System Recovery to reinstall the operating system, assuming that the partition is still intact. If this is not present, you did a set of recovery media?

    Please follow these troubleshooting steps, re-post and let me know how everything went.

    Thank you!

    Have a great day!

  • Locate the manuals on my hp laptop hard drive

    I can't seem to locate the manuals on my laptop 17 hp.  I was just viewing couple days, now I can't find the icon on the right or find them on the hard drive.

    Thank you

    John.

    All your manuals here.

    http://h10025.www1.HP.com/ewfrf/wc/manualCategory?product=5409866&cc=us&DLC=en&LC=en

    REO

  • What is the best replacement for my laptop hard drive?

    Hi, should what replacement hard drive I buy for my laptop HP G62-a016sl, considering the price/quality ratio? I don't want to spend more than 60 euros/dollars.

    (if you want to know why I need, see this post: http://h30434.www3.hp.com/t5/Notebook-Recovery/Creating-and-using-a-Factory-Recovery-Disk-of-a-simil... )

    I would like to know the opinion of an expert. (Thank you!)

    You can get the same or similar, Toshiba you now - with 3 year warranty:

    http://www.Newegg.com/product/product.aspx?item=1Z4-000b-00003

    Western Digital is another brand I like. With a 5-year warranty:

    http://www.Newegg.com/product/product.aspx?item=9SIA2W014M8024

  • My laptop display driver hangs when I turn on my Skype cam

    Especially when I make a call or someone calls me on Skype, my screen goes black for a few seconds and my Skype freezes. In addition, there are times when my laptop crashes and displays a blue screen. I use the 7.24.0.104 version. I've attached my DxDiag file for any consultation about my problem. Hope you guys can help me with my dilemma. Thank you

    Unfortunately, the new implementation of this forum won't let me read your dxdiag.

    However, updated of your video driver (and all other offcours), will be more likely to remedy the problem, especially if you have installed Windows 10 as a place in upgrade (you can not update unfortunately) and have kept your settings.

    In this case you will need to Windows 10 drivers, if they are available from the manufacturer of your machine, if it is not the generic device drivers will work in most cases.

    Your Skype client is also outdated: http://www.skype.com/go/getskype-full

  • Hardware ASus K52F laptop computer driver problem

    I was given a laptop (K52F) at Christmas.  Now my applications like hotmail, Word and Explorer stop responding on a regular basis.  My son said that I should update my hardware drivers and I can find a link for this on the MS Down Load page.  I looked and that you do not have this option.  Any of you can help me find this link?

    Hello

    Since this is a new portable contact ASUStek Support, check their online documentation and drivers, and
    ask in the forums about known issues. Support can have fixes for known issues and that you would
    want the problems documented in case they persist or are there complications of the road downwards. Glance
    to ASUStek for BIOS updates, drivers from the chipset level low and other device drivers loaded.

    ASUStek support
    http://support.ASUS.com/

    ASUStek Forums
    http://VIP.ASUS.com/forum/default.aspx?SLanguage=en-us

    ASUStek drivers
    http://support.ASUS.com/download/download.aspx?SLanguage=en-us

    --------------------

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    Hope these helps.

    Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.

  • HP pavilion 1200tx g4 laptop: wifi driver problem

    Hello world

    I can't find the Wifi driver for my system and get some annoying drivers in the Device Manager window.  . Help me and provide me with the details of the correct driver.

    Hello:

    You already have all the drivers except the wireless card, depending on your screenshot.

    The hardware ID you posted confirms that the wireless card is the Broadcom adapter, so I don't know why this driver did not work.

    Try to manually install the driver Broadcom I posted above (sp57965).

    Go to Device Manager and click on the network controller needing drivers.

    Click the driver tab.  Click on set to update driver.  Select her browse my computer for driver software option and navigate to the folder of the driver that was created when you ran the file.

    This file will be located in C:\SWSetup\sp57965.  Make sure that the include subfolders is selected and the driver should install.

    As you can see from this partial copy and paste of the installation of the driver information file, the hardware ID for the wireless card you have in your laptop is supported by this driver.

    -----------------------------------------------------------------
    ; x 64 (AMD64, Intel's EM64T) - Win7
    ;
    [BROADCOM. NTamd64.6.1]

    % BCM4313NG_DeviceDesc % = BCM43XNG2022_NT61, PCI\VEN_14E4 & DEV_4727 & SUBSYS_145C103C
    % BCM4313NG_DeviceDesc % = BCM43XNG2022_NT61, PCI\VEN_14E4 & DEV_4727 & SUBSYS_1483103C

    % BCM4313NG_DeviceDesc % = BCM43XNG2022_NT61, PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C

  • For computer laptop-14-AC171TU: VGA Driver display driver problem

    Dear HP support,

    Please help me install driver VGA and graphics driver for my system. I installed windows 7 32 bit.

    System model: Notebook-14-AC171TU(T5Q67PA#ACJ)

    Thank you and best regards,

    SelvaG

    Hello:

    It is a peer to peer forum, not the HP support.  HP maintains no official presence here.

    The only suggestion I can offer is to try the W7 32-bit driver directly from Intel.

    The 2nd driver on the left, it is the auto install file.

    https://Downloadcenter.Intel.com/download/26078/Intel-graphics-driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210

  • ReadyCache in a laptop optical drive Bay?

    Has anyone tried using the ReadyCache instead of a laptop optical drive?

    I have one on my laptop and it works perfectly, sata 2
    Just buy a "shopping cart" on ebay or other

  • Display driver has stopped working during the game the Sims 3

    Original title: video card? With the Sims 3 ~.

    I bought the Sims 3 and downloaded yesterday. I have played since then, but then the game would freeze and tell me that this ialmrnt5 of display driver has stopped working. So I tried to fix it, and it did not work. Now, he tells me there is something wrong with my graphics card and Sims does not work yet. I keep going from one link to another tells me to download this and that and I don't know what I have to do. I want to be able to play my game, because it's expensive and I bought it only yesterday. Help, please. PLEASE, I BEG YOU.

    -Poprocks26

    I thought about it, are not even worry about this.

    I just needed an update from Intel. It works perfectly now. :]

  • the HP ENVY 15-j103sl laptop is compatible with the internal SSDS?

    I would like to know if it is possible to change the internal disk of your laptop HP ENVY 15 - j103sl with an SSD

    If so, what are the readers of cmopatible?

    Thank you

    maurguer wrote:

    I would like to know if it is possible to change the internal disk of your laptop HP ENVY 15 - j103sl with an SSD

    If so, what are the readers of cmopatible?

    Thank you

    Hello

    Yes, the new laptops support nearly all commercially available solid player. Evo and Samsung Pro are popular models these days. Samsung has also have use for the migration from the old hard drive to the solid disk.

Maybe you are looking for

  • NI USB - 6501 OEM more sensitive to electromagnetic interference?

    We built a NI USB-6501 OEM card in a small instrument of office dedicated to switch ultrasonic impulses 300V between 3 transducers, using reed relays not shielded high-voltage controlled by the USB-6501 (using MOSFET transistors to drive the relay co

  • Transfer programs and files from vista to windows7 diff computers?

    How can I transfer programs and files from my previous laptop running windows vista on my new one that works on windows 7? I have a 320 GB external hard drive... someone please help cause I have a lot of programs on my previous laptop which i have al

  • Can a "uninstalled" Vista Upgrade be installed on another machine?

    For various reasons of Dingo, I want to update a computer XP MCE to Vista.  Best price on the upgrade of Vista in my area is a copy that has been installed and then uninstalled.  My question is, the software still allows to update * my * machine?  It

  • Need solution and explanation

    Good community Cisco every day, I'm new to the CCNA certificate, and I just finished studying the course, now I'm in the practical phase, I'm trying to follow and practice on all tours from Cisco that comes with packet tracer, Tower 6.8.1. I am facin

  • "?: 0 att3empt to index a nil value" error

    I use Surface Pro3 with host character.  I tried to replace the head and the body of the Nutcracker girl who is my default character and I get this error: "?: 0 error att3empt to index a nil value.My first question is how to work around this error?