The HP imaging device not found... Error 8 [(1, 0,-2147024770)]

-New installation of Windows 7 64 bit with all the updates of Windows installed.

-HP OfficeJet Pro L7500 connected via ethernet / DHCP.

-I get the following error message after you install the full version of the software:

The HP imaging device not found...  Error 8 [(1, 0,-2147024770)]

-Two other computers on the network, they get the error and can scan

Troubleshooting steps already taken:

1. uninstalled and reinstalled the latest version full

2 carried out allong uninstall_L3 and uninstall_L4 with a reboot and reinstall about 4 times.

3 sanning via 'Paint' works very well.

4. the 'Windows Image Acquisition' service is started.

5 Windows firewall is turned off.

6. print jobs.

7 watch Jet Pro L7500 Office properly in the device under "Imaging devices" Manager

Nice try, but this isn't an answer very nonsense similar to most of the HP answers I've seen on the forums.

-J' already have the l3 uninstall and reboot, as already indicated in my original post.

-L' computer already has the latest version of Flash - over this software has nothing to do with communicating with the scanner.

-The software is already downloaded from HP.

However, I have repaired and it is perhaps what made him.  I'm not positive:

-J' ran 'bpd_scan_Carrier.msi' which is in the folder "setup\bpd_scan" by right-clicking and choosing "update".

-J' also ran "BPDSoftware.msi" which is in the folder "setup\bpdsoftware" by right-clicking and choosing "update", but I don't think that it did.

-J' have also installed the Photosmart program but I don't think that that had nothing do with it.  When you run HP diagnostics program, it is said that what needs to be installed for scannig work.

Thanks HP for all the major recommendations, I read in aid groups...    It is sarcasim in case your wondering you.

Tags: HP Printers

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