the ink lights does not work

Product name: Deskjet 2050 All - in - one J510a

Copy in black ink not working, warning lights did not show (and never did).

Product name: Deskjet 2050 All - in - one J510a

Operating system: Windows 8, 64 bits

Copy and printing in black ink do not work.  No light warning flashing on the printer.

Via the computer, I get the black ink levels (bowtie symbol?) is ok, but less than 25%.

The cartridge ink levels color is close to zero, it is said.  How ever, when copying, the color works nice

but printing in black ink does not at all.

I tried to clean the inkheads twice.

Should I replace both cartridges?

Why don't show the printer ink level lights?

Why computer don't warn me about low ink levels?

Hi @malin_t,

Welcome to the HP Forums!

I understand that the ink lights do not work and you cannot print in black with your HP Deskjet 2050, and I'm happy to help you!

If you have tried everything in this guide, solve the problems of quality Print to the HP Deskjet 1050, 1050 A, 2050 and 2050 all-in - One Printer Series. Then I would definitely consider replacing both cartridges.

About the ink levels, there should be an icon of HP printer on your desktop. Double-click it to open it, click the picture of the level of ink in the HP Solution Center, and then click the advance tab Setiings, here you can choose if you want alerts of ink to showed immediately or only when you print.

Hope this information helps and have a great day!

Tags: HP Printers

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