the installation of itune + quick time I get a message that reads "no can access network location % data%\ app. »

had 2 users on the computer with itunes on the desktop. main user itunes has stopped working, but the secondary users still worked. tried to update software with the latest version but get a message that reads "not access network location % data%\ app.

This problem occurs because there is incorrect entries in the Shell folder of the user who is logged on to Microsoft Windows. When Windows Installer goes to the sale of Shell folder of the user who is logged on to the computer, Windows Installer cannot locate the correct entry. The solution is in http://support.microsoft.com/default.aspx/kb/886549.

The steps to correct this problem involve editing the Windows registry.  Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.  I suggest that you first back up your registry as follows: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry way to create a point in http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/ restoration system just to be on the safe side.

Here are the steps to fix it.

1. click on start, run, type regedit in the Open box, and then click OK.

2. look for the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\

3 remove the entries that show the path that is listed in the error message.

886549 KB http://support.microsoft.com/default.aspx/kb/886549: Regedit open again. In the left pane, click User Shell Folders, point to new, click expandable string value, type the value name that you want to restore (AppData) and then press ENTER. Right click on this value, click change, type the value in the value data for the value name box, and then click OK. The value data must be: % USERPROFILE%\AppData\Roaming. Change it if necessary.

Step 8 KB 886549 suggests that you also check the values in HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. However, by fixing my problem, I had not to change values in the registry key.  If this does not work without the full procedure, follow ALL the steps in the referenced article.

I hope this helps.  If not, post back with the results of what you tried.  Rear post anyway so we will know what happened.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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