The internet connection on my laptop and other portable device, but not in my office.

Data sheet:

-Windows 7 Ultimate 64 bit

-All browsers and devices are up-to-date.
Questions:
I have this problem since yesterday and I tried to solve this problem since.
The problem is that on my connection (WiFi) network, it says I have access to the internet, and of course it does because I can use internet without problem on my laptop, iphone and other portable device, but not in my office. It says I have an internet connection and when I ping a browser it answers correctly and it gives me all the Member States and other information.
When I troubleshoot it it gives me something like "your computer seems to be configured correctly, but the device or resource (www.microsoft.com) is not responding." I thought it was a DNS problem so I reset everything, but no luck. Here are things I tried to solve this problem.
-Reset TCP/ip using cmd.
-Check if the IP is obtained automatically.
-Check if I'm using the proxy server.
-Rebooted (reinstalled windows)
and many other things that I have searched on google
But these proposals did not fix the problem.
Here is my IP config

C:\Windows\System32>ipconfig/all
Windows IP configuration
Name of the host...: Genie2Stonk-PC
Primary Dns suffix...:
Node... type: hybrid
Active... IP routing: No.
Active... proxy WINS: No.
Wireless Network Connection 2 wireless LAN adapter:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft Virtual WiFi Miniport adapt
Physical address.... : 68-A3-C4-17-D1-F7
DHCP active...: Yes
Autoconfiguration enabled...: Yes
Wireless network connection Wireless LAN adapter:
The connection-specific DNS suffix. :
... Description: 802.11n wireless network adapter
Physical address.... : 68-A3-C4-17-D1-F6
DHCP active...: Yes
Autoconfiguration enabled...: Yes
Address IPv6 local link...: fe80::1d3f:8912:70e:57e5% 13 (Preferred)
IPv4 address: 192.168.1.3 (Preferred)
... Subnet mask: 255.255.255.0.
Lease obtained...: December-01-12 01:45:01
End of the lease...: December - 02 - 12 01:45:06
... Default gateway. : 192.168.1.1.
DHCP server...: 192.168.1.1.
DHCPv6 IOOKING...: 208184260
DHCPv6 DUID customer...: 00-01-00-01-18-4A-2D-A4-64-31-50-35-E9-3F
DNS servers...: 192.168.1.1.
NetBIOS over TCP/IP...: enabled
Tunnel adapter isatap. {40B4470F-DE12-452A-ADBA-A425B5329C34}:
State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft ISATAP adapter
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes
Card tunnel Teredo Tunneling Pseudo-Interface:
The connection-specific DNS suffix. :
... Description: Teredo Tunneling Pseudo-Interface
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes
IPv6 address: 2001:0:4137:9e76:1419:b1f:3f57:fefc (preferred
EXEs)
Address IPv6 local link...: fe80::1419:b1f:3f57:fefc % 12 (Preferred)
... Default gateway. : ::
NetBIOS over TCP/IP...: disabled
C:\Windows\System32 >
I can't understand what I've tried so many things and nothing never gave me a connection back Please HELP.
If I need to provide more information please let me know.
Thank you.

Hi zinx2op,

Thanks for posting your query in Microsoft Communities. The description of the problem, I understand that you are not able to connect to the WiFi of the desktop computer. Provide the following information for the better understanding of the issue:

·         Did you do changes on the computer before the show?

·         You get the error message?

·         You use a third-party security software?

·         If it works well before?

Follow these methods.

Method 1: Temporarily disable the security software .

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2: Follow these steps:

Step 1: Start the computer in safe mode with network and check if the problem persists.

Startup options (including safe mode)

Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

Method 3: Follow the steps in the article.

Windows wireless and wired network connection problems

How can I troubleshoot network card?

For reference:

How to reset the Protocol Internet (TCP/IP)

Let us know if you need more assistance.

Thank you.

Tags: Windows

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