the iTunes store shows blank page
When I type on my iTunes Store icon, the page is blank. Help please.
Hello Vickidry,
Thank you for using communities of Apple Support.
I understand when you open the iTunes Store app, you see a blank page. I recommend you try the first 3 steps in the following article:
Restart the application
Restart your device
IOS updates
If an application you have installed unexpectedly closes, unresponsive, or does not open
Best regards.
Tags: iTunes
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Hi Jawman,
First of all, check that you have tried all the troubleshooting steps of the resource If you can not connect to the iTunes Store .
If the problem persists, here are a few more things to try:
- Update to the latest version of iTunes. 12.3.2 iTunes is compatible with OS X 10.8.5.
- If you have automatic updates enabled in iTunes, temporarily disable and check if you have incomplete downloads.
Get help using automatic downloads for purchased Apps, music and books
Resume interrupted iTunes Store downloads
- Check the payment details for the Apple ID used for purchases on the iTunes Store. To do this, you may need to re - enter your credit card expiration date and CVV code. Make sure that the billing address matches what is on your bank statement. Then click OK to save the changes.
Manage your Apple ID account information
Your identifier Apple is the account that you use to access all services Apple, App Store, Apple music, iCloud, iMessage, FaceTime, and much more. You can keep all of your information from Apple ID account to date of the Apple ID account page, such as your username, security information, name, birthday, devices and more.
Update your payment information
You can change your payment information in your Apple ID on your device or via iTunes. This payment information is the same as what you use to buy apps, music and storage iCloud.
To change your payment information to an iPhone, iPad or iPod touch, follow these steps:
- Go to settings > iCloud.
- Tap on your Apple ID. If requested, enter your Apple ID.
- Tap on the payment.
- Update your payment information and press Next.
To change your payment information to your Mac or PC, follow these steps:
- Sign in to your Apple ID account page.
- Down payment, click Add a card, or click on modify.
- Update your payment information and click Save.
You can also change your information for payment in iTunes on your Mac or PC. Get help if you want to change your payment to zero information and do not see the option or cannot select.
Take care
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DPS / / finished App - no sign in the itunes store
Hi all!
I recently completed an application multifolio for the itunes store. I tested it on my ipad and it worked just great. After that I sent it to apple, and I got my approval. I waited 24 hours and nothing happens.
Details that might help:
I launched the first folio as a simple editing application. Which worked out perfectly. He has appeared in the app store, people were able to download - no problem at all. And then, I built a new version of multifolio with the same app information and is sent to apple by replacing the old single edition. Now, I know for a fact that is generally not a problem at all as long as you use the same application for the new information. As I said, I ran a few tests on my ipad. Downloaded magazines. Everything went very well. But after I received the email from apple saying that my application has been approved and is now ready sale app disappeared completely. There is still no sign of simple editing.
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Do you mean that the app is not showing in iTunes? Wait a minute, it takes a while after approval of things to rush their system. If she isn't still here after that 24 hour contact support at Apple developers.
Neil
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I could not update or install applications for weeks, so I disconnected my Apple ID and rebooted the phone but now I can't reconnect! The error is: unable to connect to the iTunes Store. I should w8 for ios10 and hope that it will be fixed by the new ios? Cause don't want to reset my phone.
You have tried: If you can not connect to the iTunes Store - Apple Support ?
And I tried to do a soft-reset/reboot the phone?
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I have problems with my Apple ID when you download applications, that it is said that your ID Apple has not yet been used in the iTunes Store
What exactly is the problem? You are also being invited to review the account and enter payment details? If you did you are your details accepted - if they are, you should be able to remove them then.
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IMPOSSIBLE TO UPDATE ALL APS, CONTINUES TO RECEIVE YOUR PAY PAL ACCOUNT IS NO LONGER VALID, GO TO THE ITUNES STORE ETC, WHAT I'VE DONE SO MANY TIMES
50MINUTES W APPLE ADVISOR - SHE HASN'T DONE, BUT LOSE SOME SETTINGS ETC. ??
PayPal requires that a credit card account is valid.
Payment methods, you can use in the iTunes Store, App Store and iBooks Store - Apple Support
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iTunes seems to operate normally for me except when I am in the iTunes Store and the scroll of the selections from the album. I have more scrolling, becomes slow scrolling until it stops completely and the program crashes. Anyone else having this problem? I have iTunes 12.4.1.6, 10, 1511 version Windows, i7 processor 2.4 GHz, 16.0 GB of RAM.
Thank you
Paul
Hi there skiman1818,
It seems that there is an issue that is causing iTunes stops responding when you use it to navigate through the iTunes Store. The article below provides a lot of information and troubleshooting tips that should help you to solve the problem with iTunes on your PC.
Fix unexpectedly closes or problems of launch in iTunes for Windows - Apple Support
See you soon.
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