The laser color HP LaserJet CP1025nw printer cannot print - points held in the queue

I am running Windows 7 64 bit and my laser color HP LaserJet CP1025nw printer fails to print jobs in the queue. I turned off the printer accidentally as he was preparing to print a document, and since then I am unable to get the printer to work. I used the HP print and Scan doctor and he said that he had detected and solved a problem with the queue in vain the printer print a test page. What other options do I have? Thank you.

Rrolley, looks like you have a problem with the print queue of the printer. To start, just to tell you (that you probably think) it is not good to switch off while he's getting a print request. To resolve this problem, I recommend that you turn off the printer and the computer completely and cut the power for about thirty seconds. Then power the two machines back on, and when they started well then try the print job.

Let me know how it goes and I'll get right back with you!

Tags: HP Printers

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