The license we use for an old PC no longer valid for the new PC - uninstall of the old PC and still does not work on the new PC

Hello

The license we use for an old PC no longer valid for the new PC - uninstall of the old PC and still does not work on the new PC

A disable the old installation before you uninstalled?  If this isn't the case, then it is always considered as enabled, which could mean that you have all your activations in use.  You can contact the Adobe Support via chat and ask them to reset your activations.

Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

If none of this helps can you identify which software it comes and what error messages you get when you try to run on the new machine?

Tags: Adobe

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