The logo of help and Support does not open when I click on it. It has always worked before today, 7 October. Title: Help and Support

Similar Questions

• I am trying to download a trial version of adobe captivate, I downloaded net session akamai interface, but it does not open when I click on it. I tried to download the file directly, and there is no answer. I unlocked the ads. I use an access point

  I am trying to download a trial version of adobe captivate, I downloaded net session akamai interface, but it does not open when I click on it. I tried to download the file directly, and there is no answer. I unlocked the ads. I use a mac apple OS10.6.8 and the browser chrome. can anyone help please?

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• Problems with the .exe file programs + System Restore does not respond when you click

  I have Windows Vista. This problem started a week ago. I tried at first to use my "ccleraner" already installed, but this program does not open when you click on it. I was asked to choose the program that the application to use to open it. This has also happened when clicking on itunes. My avast program when you click also asked which application is required to open it. When it finally scanned my system it does no propblems. In addition, I tried to turn on windows defendrer as he told me that it was off. Clicked on 'Turn on..' and nothing happened. Help!

  Hello

  See the following message to solve the problem of .exe if necessary once you are sure that the system is clean.

  Try Mode safe mode with networking - repeatedly, press F8 that you start.

  The best two methods allow scanners to run and/or AV.exe out of the way or removing.

  1.
  CTRL SHIFT ESC - task manager OR right click on the taskbar - task manager

  Process tab - complete the process on AV. EXE and continue with the uninstall Guide.

  If necessary use start - computer or Windows Explorer to navigate to

  C:\Program Malwarebytes Anti - Malware\mbam.exe or where it is installed - if
  necessary right click on the shortcut of Malwarebytes - Properties - tab - target line to see where it
  is installed.

  Right-click on it and rename it to ZZMbam.COM (or something different than now), then
  Double-click it and run it like this. You can rename it back later. Do the same with others
  programs as needed. Use this method for other necessary - DO NOT ASSUMER one
  program removes all or that there is no other malware.

  ---------------------------------------------------

  2.
  Another method is to use them:

  Use Process Explorer to "Suspend" the process will not stop

  Then use AutoRuns to delete the malicious program startup items.

  Now use UnLocker to delete the files in the malware.

  You may need to do a file at a time.

  Process Explorer - free
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  AutoRuns - free
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

  UnLocker - free (do not install the adaware Ebay)
  http://www.Softpedia.com/get/system/system-miscellaneous/unlocker.shtml

  AV.exe

  ==============================================

  There are MANY varieties of these with many names, but all can be eliminated with the same methods:
  
  Win 7 Antispyware 2010 XP Internet Security 2010 and Vista Antivirus 2010 is rogue antivirus.
  scams to get you to pay for them while they have no advantage at all.

  How to remove all THE varieties of this malware - please read carefully the removal Instructions.
  http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010

  RENAME this as necessary to allow them to perform: (use a different name with the extension .COM instead of .exe)
  
  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run the
  in the regular when windows you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits
  UnHackMe execution)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download
  here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
  It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google to see
  How to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
  Trojan horses, rootkits, etc.). that has infected your computer despite all security measures that you have
  taken (such as the anti-virus software, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• My DVD player does not open when I click on the button

  Hello

  I hope someone can help me.
  My DVD player does not open when I click on the button.

  I tried clicking on eject on the DVD drive icon in my computer and it comes up with an error message.
  I think I deleted the cookies the other day. Who would have something to do with the problem?

  Any help would be greatly appreciated that I really don't want to send my phone to a technician.

  Hello

  Try to manually open the CD/DVD drive.
  Near the eject button, you will find a small hole.

  You can use a small object like staple and could push gently into this hole.

  Usually, this should help to open the drive manually.

• Problem with lightbox: slide show does not open when you click on the photos

  Nice day!

  I added several pages to my website with viewers.

  In a few pages, the slide show was under the footer... and in others, when I click on the thumbnail, the slide show does not open...

  Where could be the problem?

  Thanks for your help!

  Opens the slide show does not, is very odd.

  What do you mean by "beneath" ? The content of the album will always focus in the middle horizontal and vertical of the browser (not on the exact spot where you have put it on the page of Muse). Who is?

  Please publish your website online to test. Just press "Publish" and let the Muse to assign a temporary address for her. share this link with us.

• My e-mail does not open when I click on the message

  The hand appears as the courier will open but it does not open.  I rebooted & who did not work.  Can someone help me?

  Hey, Denise.

  What browser do you use?

  E-mail are what customer you referring?  Windows Mail, Outlook.com, Office Outlook?

  If using IE, clear your cache files - choose your browser from the list for guidance

  of http://www.wikiHow.com/Clear-Your-browser-en Cache

  Or, reset IE

  Tools > Internet Options > Advanced tab

  Press the Reset button

  Check delete all personal settings

  Press the Reset button

  Click Ok

  Restart the computer for the changes to take effect

  Retry opening a message

• Adobe creative cloud does not open when I click the icon

  The icon of Adobe creative cloud is present, but when I click it, nothing opens. I'm on Mac - El capitan

  Hi, Roxane,.

  Please help us to better understand.

  You get a white screen?

  You can refer -:new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

• Windows Live Mail does not open. Immediately said 'Windows Live Mail has stopped working' no error code.

  original title: Live Mail does not open

  Not everything goes very well for months in fact no problem since I installed that, then all of a sudden Windows Live mail does not open. He's trying, 'Start-up', but then a box will appear which says "Windows Live Mail has stopped working" and then goes on to say that we are looking for a solution, nothing. "A problem with the program to open correctly. Windows will close the program and notify you if a solution is available"then nothing. No code, no help, zero.

  Submit all Live queries on the forum right here:

  Windows Live Solution Center
  http://windowslivehelp.com/

• Adobe Creative Cloud does not open when you click on it - Windows 10

  Hello

  A month ago, I downloaded CC. At that time, I was able to open it once to make sure that it installed. Now, I need to use it and I double click on the application to open it and it is not open or do anything. I tried right click and click Open, and it does the same thing, which is nothing. Not even a window opens and opens. Can you help me?

  Hello

  Please try this Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Hope, it works.

  Concerning

  Jean-Christophe

• BlackBerry smartphone browser does not open when you click on it!

  So I just got the storm (great phone btw), the first thing I decided to do is to download the mobile app of facebook. As I tried to download it, it seemed that my phone had frozen. So after a bit of waiting time, I pushed the Finish button. I received two error messages (don't remember now) and that's it. As soon as I tried to open my browser once again, he did not open and has not opened since. I tried to restart the blackberry - nothing.

  Just to clarify, I can select and click on the browser, but it does not open. Any ideas on what I can do?

  You rebooted the BB how?

  To do this: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Try again and let us know.

• Schedule of blackBerry Smartphones does not open when you click on

  When I click on the calendar icon on the homepage it does not open, it crashes just the phone.  I am trying to delete all the entries in the calendar (in thousands of duplicates).  I have no idea what to do.  I did several battery grips and I went and checked the CPU usage (it's so slow) and found between the OS and the calendar they use, increased by 90%.

  Thanks in advance,

  Torch 9800

  AT & T

  BIS

  If you deskttop manager is installed on your computer, connect your phone and go to device > delete data > selected data > calendar (all) and delete... This should remove entries from your calendar completely and should fix this... If you restore a backup of your calendar, however, the problem will come back then you will need to put entries by hand sorry

• Windows Media Player (32-bit Vista) has stopped working. It does not open when I click on a file that uses or from the main menu. I tried to download and re - install, but get the message "you already have the latest version of Windows Media Player.

  Windows Media Player does not work for music or videos (Vista)

  Hi Palmdoc,

  1 when was the last time it was working fine?

  2. did you of recent changes on the computer?

  You cannot uninstall and reinstall Windows media player in Windows vista, because it is integrated inside the operating system.

  This problem occurs because the Windows Media Player library database is corrupted.

  See the below Microsoft article and try the steps mentioned, check if it works.

  You cannot view, add, or delete items in the library of Windows Media Player 11

  http://support.Microsoft.com/kb/925718

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Firefox does not open when I click the icon. rebooted - same question. tried to uninstall, but it said it was open and must be closed before I uninstall. rebooted and then uninstalled it. reinstalled still have the question

  cant is not open fire when you click icon - rebooted - uninststall - reinstalled (I stiil have the same problem)

  This has happened

  Don't know how many times

  == tried to click the icon

  Windows message that FF is already open when it is not.etc
  Same exact thing as Jim Bakers prob since upg to 3.6.3 3.6.6

• Win 7 Firefox 3.6.13, new tab does not open when you click on it, on the desktop or laptop computer.

  I can not open a new tab in Firefox 3.6.13, running Windows 7. It does work on my desktop or my laptop. When I click on the '+' to add a tab, or right-click on it and choose 'New tab', nothing happens.

  "AskToolbar" extension is causing the problem. You can disable it in tools, modules, Extensions and restart Firefox.

• My home page does not open when I click on "new tab".

  OK, I made the topic: config and it changed to google.com appears when I open a new tab. It does not work for me. When I open a new tab, it happens;
  -There is no link at all
  -An icon for Facebook, Youtube, Twitter, Amazon, Ebay, Google Maps, Google Mail, Outlook, Linkedin, Tumblr, Instagram and an option to add another.
  -There is a gear top-left icon, when you click on it, it shows an arrow, a sign more, 3 by 2 blocks, paint palette, and a pencil.
  -This isn't the page that displays your most used pages, and is not the subject: Home screen, words: newtab screen or the on: white screen
  If anyone can help that would be great and thank you in advance!

  Well I fixed it. There was a 'astromenda' or something like that down so I clicked it and there is an uninstall option. Thanks for the help anyway