The loss of data when disable call forward

I was not happy with the quality of the VoLTE calling ahead, so I decided to turn it off. After neutralizing him and then make a call, I lost the data connection. The 4GLTE disappears, replaced by 1 X. The call quality is better without VoLTE. Any suggestions?

jaifuss,

Your phone works as expected with Advanced calling off. If you have advanced calling off and place a phone call, the data connection will be reduced to 1 X and data will not function during a call. If you are in a 4G area and you advanced calling on the call will be routed on the 4G (VoLTE) network. This is why your data will continue to work. Call HD and video calls work only if you are calling from another device advanced calling (VoLTE). To make a long post short, so what you see with the login data is normal while during a call with Advanced calling off.

That being said, I'll lock this thread before he gets rained on immediately. jaifuss, do not hesitate to send me a message if you want to discuss this further or have any other questions.

Kind regards

Tom

Motorola support

Tags: Motorola Phones

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