The markup extension does not work in the mail. It works fine in the preview.

iMac, OS X 10.10.5...

I tried and tried to mark an image in an e-mail message, that I'm composing. I have tried both a new message and a reply. I tried it with PNG, GIF, and PDF image files attached to the message. I found the suggestion of Apple to run "lsregister - kill - seeds" and did, my user account and under sudo. He many .bundle, .appex and a couple of files .opplugin, but none of them was the markup. I made sure the markup has been enabled in system preferences > Extensions.

The small icon of menu drop-down appears in the corner of an image when I wave the cursor over them, but clicking on "Markup" in the list does not cause nothing to take.

When I try to call the markup extension, the following text is written in system.log...

Apr 12 16:50:08 {host.domain} Pkd [4900]: activation pid = 41013 for plugin com.apple.Preview.Markup (1) 120F1A87-AA89-4963-BB88-502448673078 /Applications/Preview.app/Contents/PlugIns/Markup.appex

Apr 12 16:50:08 {host.domain} secinitd [30716]: No. AppSandbox current cache.

Apr 12 16:50:08 {host.domain} [45426] markup: plugin sdk "com.apple.ui - service" unregistered

Apr 12 16:50:08 - last message repeated 1 time.

Apr 12 16:50:08 {host} com.apple.xpc.launchd [1] (com.apple.ReportCrash [45427]): endpoint has been activated through legacy launch (3) API. Please go to XPC or bootstrap_check_in(): com.apple.ReportCrash

Apr 12 16:50:09 {host} com.apple.xpc.launchd [1] (com.apple.Preview.Markup [45426]): Service came out because of the signal: invalid statement: 4

Apr 12 16:50:09 {host.domain} Mail [41013]: plugin com.apple.Preview.Markup interrupted

Apr 12 16:50:09 {host.domain} Mail [41013]: connection Hub Domain = NSCocoaErrorDomain Code error error 4097 = "could not connect with a helper." (connecting to the service named com.apple.Preview.Markup) UserInfo = 0x610001876f40 {NSDebugDescription = connection to the service named com.apple.Preview.Markup}

Apr 12 16:50:09 {host.domain} Mail [41013]:-error: error [ShareKit]-[NSExtension beginExtensionRequestWithInputItems:completion: error domain = NSCocoaErrorDomain Code = 4097 "could not communicate with a helper application."] (connecting to the service named com.apple.Preview.Markup) UserInfo = 0x610001876f40 {NSDebugDescription = connection to the service named com.apple.Preview.Markup}

Apr 12 16:50:09 {host.domain} ReportCrash [45427]: report of incidents recorded version 1.0 (1) [45426] markup to /Users/ {MyName} / Library/Logs/DiagnosticReports/Markup_2016-04-12-165009_ (host). Crash

Apr 12 16:50:09 {host.domain} ReportCrash [45427]: Remove excessive log: file:///Users/{myname}/Library/Logs/DiagnosticReports/Markup_2016-04-12-141435_ {host} .crash

Oh, I found a few clues and worked on my fix.

Referring to the thread Sharing feature works not well, I used

sudo ls-leOR "/ Volumes/Macintosh HD/System/Library/Caches".

"to determine that I had not 'limited' flags troubling my Caches. So I jumped to Linc Davis' 9 and 10 steps (in response to 13:40 February 9, 2016) and

sudo/usr/libexec/xpchelper - rebuild-cache

sudo/usr/libexec/AppSandbox/app_sandbox_cache_builder - rebuild-cache

and now the markup extension works in Mail.

Tags: Mac OS & System Software

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