The message send failed - Please verify your account settings are correct.
I got Thunderbird established and working for years with multiple accounts. All of a sudden today, I can't send all messages in ANY of my accounts with several Web hosts. The message I get from all of them is:
The message send failed.
Check that your Mail & Newsgroups account settings are correct and try again.
I checked my settings. The look that is configured in the same way they always do. I can send email with these parameters from my phone (K9 Mail on Android program.)
All my accounts that can receive messages in Thunderbird. I get new messages and I can read them.
If I try to save a message as a project over IMAP, I get the error:
Unable to save your message as a draft.
Check that your Mail & Newsgroups account settings are correct and try again.
What could possibly change to make Thunderbird exhibit this behavior? I tried without thunderbird downgrade to the previous version and it still had the same behavior. I tried to start in safe mode without the extensions, and he had always the same behavior. Here are my troubleshooting information:
Application Basics
Name: Thunderbird Version: 31.7.0 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Thunderbird/31.7.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20150511105107 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) sub4.mail.dreamhost.com:993, SSL, passwordCleartext OUTGOING: sub4.mail.dreamhost.com:465, SSL, passwordCleartext, true OUTGOING: sub4.mail.dreamhost.com:465, SSL, passwordCleartext, false OUTGOING: sub4.mail.dreamhost.com:465, SSL, passwordCleartext, false OUTGOING: sub4.mail.dreamhost.com:465, SSL, passwordCleartext, false OUTGOING: sub4.mail.dreamhost.com:465, SSL, passwordCleartext, false OUTGOING: sub4.mail.dreamhost.com:465, SSL, passwordCleartext, false
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (imap) secure.emailsrvr.com:993, SSL, passwordCleartext OUTGOING: secure.emailsrvr.com:465, SSL, passwordCleartext, true
account4: INCOMING: account4, , (imap) secure.emailsrvr.com:993, SSL, passwordCleartext OUTGOING: secure.emailsrvr.com:465, SSL, passwordCleartext, true
account5: INCOMING: account5, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account6: INCOMING: account6, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports
Extensions Flat Folder Tree, 1.1.2, true, [email protected] Google Contacts, 0.7.12, true, {BDD92442-0534-4D6F-A966-BAB7D561D781} NoComposeAccount, 1.3.1, true, [email protected] Xpunge, 0.6, true, {786abda0-fd14-d247-bf69-38b2fc18491b} Enigmail, 1.7.2, false, {847b3a00-7ab1-11d4-8f02-006008948af5} Messaging Menu and Unity Launcher integration, 1.3.1, false, [email protected]
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 31.7.0 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: cbdcac30-9bd0-4a88-9a66-31a0abff554 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1435582206 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true
Graphics
Adapter Description: X.Org -- Gallium 0.4 on AMD RV620 Vendor ID: X.Org Device ID: Gallium 0.4 on AMD RV620 Driver Version: 3.0 Mesa 10.5.2 WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: cairo AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
The problem was that my directory/tmp was not mounted. I don't know why it has not been mounted, but restarting the Assembly fixed.
Thunderbird was IO error trying to create temporary files. The error messages were misleading, making me think it had to do with e-mail accounts.
Tags: Thunderbird
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