The monitor is red, icons and images are pixelated, cannot open the help/support on this computer
My daughter use XP on a netbook. She booted up ealier today and everything that it was red. The wallpaper image is pixelated, its icons are pixelated, there is a very long delay in obtaining different windows open, we are unable to access assistance help from his computer and go on the internet for more than 4 seconds is blocking the entire system for about 5 minutes. We have tried to update the video driver, change resolution, scan disk, make the necessary updates, the soft start and starting difficult. We have even uninstalled everything that was not essential to power his computer. Nothing works. Help, please.
Hello
You did it all change in software/hardware on your computer before this problem?
I suggest you try the methods below.
Method 1: Since the problem started recently, try to perform the system restore.
Reference: http://support.microsoft.com/kb/306084
Method 2: Uninstall the driver from Device Manager video card and reinstall it.
Steps to uninstall from Device Manager:
a. click Start > click run.
b. type devmgmt.msc and press ENTER.
c. now locate card video/display adapter and right-click on > selectUninstall.
d. restart the computer this should install it the appropriate drivers for it. You can also download the latest version of windows XP drivers from the manufacturer's Web site and install it.
Reference:
http://www.Microsoft.com/windowsxp/using/helpandsupport/learnmore/finddrivers.mspx
http://www.Microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02october14.mspx
Method 3: Check if the problem persists in mode mode / safe network (step 1). If the problem does not persist in mode mode / safe with network then, perform the clean boot (step 2) on your computer.
Reference:
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
http://support.Microsoft.com/kb/310353
Thanks and greetings
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Tags: Windows
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