The mouse and the keyboard doesn't work do not after Windows 7 update

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  Please let me know the results.

  Thanks if it helps you to find a solution, please click the button "accept as Solution" down below in this message. If you want to say 'Thank you' for my effort help, click on the "Twww.Mountainview.rsb.qc.ca Up" " " give me a Kudos.: catvery-happy. "

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  I would like to know some information about the problem so that we can help you better.

  1. have you tried to use another keyboard with Windows?
  2. What is the model number of your Dell computer?

  Thank you for details on the issue.

  I also realize the inconvenience that you are experiencing the problem of keyboard and mouse. I will definitely help you.

  Problems of mouse and keyboard can occur for the following reasons:

  -Cables are not connected properly.
  -Incorrect device settings.
  -Missing updates.
  -Corrupt or incompatible drivers.

  I suggest you use the steps in this article and check if it helps.
  Reference:
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  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

  I hope this information helps.

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  Sorry for replying so late...

  I did not now how, but I did not notice that.

  A

  Touchpad:

  Uninstall the Synaptics driver given by me, that is not for you model. (If you have other drivers for this device uninstall them too).

  Resources:

  Uninstall or change a program in Windows 7

  Install this driver:

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  B

  Audio:

  If it has been upgraded, then uninstall your old audio driver.

  Resources:

  Uninstall or change a program in Windows 7

  If you have installed an audio driver via Windows Update, then go to

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  I understand that your printer is stuck on maintenance mode and the touchpad is not responding.

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