The mouse appearing/no no answer

Hello

The mouse in my laptop HP ENVY (product non - C8P48AV) does not, does not seem sometimes. I have the Synaptics - preinstalled v16.5.3.3 pointing device in my machine.

Kindly help me out in this issue.

Thank you.

Teddy822 wrote:

On the slider... I'm not able to see the pointer itself sometimes... However, it appears after a few reboots, its does not move.

His inconsistent behavior.

It comes to have occurred since I turned on the laptop for the first time and so no restore point is there.

Hello again!

So, looks like it's a very new computer.  In this case, you must contact the HP support directly and let them know about the problem.  The number is 1-800-474-6836 fo U.S. / Canadian customers.  If you are in another part of the world, you visit HP's Support around the world to find the coordinates for your region.

Have a great day!

Tags: HP Notebooks

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