the mouse turns off screen by far on one side and not the other way

my mouse turns off the screen along tracks on the right side up to 6 inches of while on the left and up he hits the edge. at the bottom it will turn off screen but only a centimetre or two. I called support but they needed a control on my computer, I was wondering just if theres a way I can fix this without letting someone take on my system.

If another (additional) monitor has been activated, it will appear on the right side and the mouse can move in this area.  It seems that this could be happening.  Open the display by right-clicking on an empty space in the office, then choose NVIDIA Control Panel or open the ATI Catalyst Control Center, and then check if 2 screens are selected.

Tags: HP Desktops

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