The my email inbox.dbx file is corrupted. How to fix please

Using XP with OE.  the Inbox.dbx file is full. Need help to retrieve emails.   John M.

And no backup?

Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

With OE closed, find the box of Inbox.dbx and rename that it Inboxold.dbx again Inbox will be created automatically when you open OE.

Now ill you can send & receive, but you will need this tool to retrieve your messages.

DBXpress
http://www.oehelp.com/DBXpress/default.aspx

You may need to run in the extract from disk Mode if its normal recovery mode fails to find lost messages.

To help avoid this in the future:

Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

Information on the maximum size of the .dbx files that are used by Outlook Express:
http://support.Microsoft.com/?kbid=903095

After you're done, followed by compacting your folders manually while working * off * and do it often.

Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

Disable e-mail in your anti-virus program.  It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/default.aspx

Bruce Hagen ~ MS - MVP [Mail]

Tags: Windows

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