The new App Store for El Capitan update has locked up my macbook pro. Reboot got about 3/4 fact and the machine stops. Turned off the power and turn it on again for nothing doesn't. How in my machine to begin troubleshooting?
The new App Store for El Capitan update has locked up my macbook pro. Reboot got about 3/4 fact and the machine stops. Turned off the power and turn it on again for nothing doesn't. How in my machine to begin troubleshooting?
The problem is most likely an attempt to update a system malfunction prior it is probably a problem with your computer, not the El Capitan.
Start by:
Reset the PRAM and NVRAM on your Mac.
MacIntel: Reset of the controller (SMC) system management
Start in Safe Mode , and then re - start normally. It's slower that a normal start, so be patient.
If you are unable to start;
Reinstall El Capitan without erasing the drive
Please make sure that you back up.
- Restart the computer. Immediately after that the chime hold down the command and R until the Utility Menu appears.
- Select disk utility, then click on the continue button.
- Select the withdrawal (usually Macintosh HD) entry of the volume in the list aside.
- Click first aid icon in the toolbar. Wait until the button is active, then click it.
- Quit disk utility and re-enter the Utility Menu.
- Select Reinstall OS X and click on the continue button.
Also, see this tip for user: basic steps for the OS X upgrade.
If this doesn't get you;
Install Yosemite or El Capitan, from scratch
Backup if possible before proceeding.
Restart the computer. Immediately after the chime hold down the command and R buttons until the Apple logo appears. When the Utility Menu appears:
Select utility disc in the Menu Utility, then click the continue button.
When loading disk utility, select the volume (entered into withdrawal, usually Macintosh HD) from the list of devices.
Click Delete in the main window of disk utility. A panel will fall.
Define the type of Format Mac OS extended (journaled).
Click on the apply button, then wait for the done button to activate and click on it.
Quit disk utility and re-enter the Utility Menu.
Select reinstall OS X and click on the continue button.
Tags: Mac OS & System Software
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