The original driver of the camera again (which should be listed under portable devices) is missing

I'm trying to get my Canon PowerShot A4000 IS to connect to my computer Dell Inspiron A537.  It has a Vista x 64 SP2 operating system.  When I plug the camera in I get a message that a device driver is required.   He research and can't find anything.   I contacted Canon.  They say that there should be a device driver built into Vista in the category of portable devices.  He isn't here.  I suspect that this was deleted when my daughter tried to connect his phone I some time ago.  How can I fix it?  I tried the program of Mr. Fixit in the support section.  Found problems, it could not fix them.

All ideas

Try this:

Go to Device Manager and find the device that may be under 'Other devices', ' unknown devices "USB controllers" or "Hard drives" category. " It should have a yellow triangle with an exclamation mark. Right-click on it and click on "Update driver software..." The next box, click 'Browse my computer for driver software', then navigate to C:\WINDOWS\System32, click on the OK button and make sure the front box "include subfolders is selected', click 'Next' button and let windows install the driver.

Tags: Windows

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